Cabin attendant report, B757, sju-ewr. Turbulence. Cabin attendant injuries. Complaint that cockpit didn't tell cabin attendants to discontinue service and situation down.

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Attributes
ACN	494126
Time
Date	200011
Day	Fri
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : tjzs.artcc
State Reference	PR
Environment
Weather Elements	Turbulence
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : tjzs.artcc
Operator	common carrier : air carrier
Make Model Name	B757 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 6
Experience	flight attendant time airline total : 1 flight attendant time total : 1 flight attendant time type : 30
ASRS Report	494126
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Events
Anomaly	cabin event other non adherence : published procedure non adherence : far non adherence : company policies
Independent Detector	other other : cab #1
Resolutory Action	none taken : anomaly accepted
Consequence	other
Supplementary
Problem Areas	Weather Flight Crew Human Performance
Primary Problem	Weather

Narrative:

We were told by the cockpit that it was going to get bumpy. We had just finished with our first beverage service, when heavy turbulence hit. Only the flight attendants were about the cabin. Injuries could have been avoided if we were told to discontinue our service and situation down.

Original NASA ASRS Text

Title: CABIN ATTENDANT RPT, B757, SJU-EWR. TURB. CABIN ATTENDANT INJURIES. COMPLAINT THAT COCKPIT DIDN'T TELL CABIN ATTENDANTS TO DISCONTINUE SVC AND SIT DOWN.

Narrative: WE WERE TOLD BY THE COCKPIT THAT IT WAS GOING TO GET BUMPY. WE HAD JUST FINISHED WITH OUR FIRST BEVERAGE SVC, WHEN HVY TURB HIT. ONLY THE FLT ATTENDANTS WERE ABOUT THE CABIN. INJURIES COULD HAVE BEEN AVOIDED IF WE WERE TOLD TO DISCONTINUE OUR SVC AND SIT DOWN.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.