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Cabin attendant report, B727-200, mia-hav, charter, many FAA violations, including door 1L broken for 2 weeks, 2 passenger hurt from falling bags, exits blocked with luggage.
| Attributes | |
| ACN | 497095 |
| Time | |
| Date | 200101 |
| Day | Tue |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : mia.tower |
| State Reference | FL |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Weather Elements | Turbulence |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tower : mia.tower |
| Operator | common carrier : air carrier |
| Make Model Name | B727-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | climbout : takeoff ground : taxi |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : off duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 3 |
| Experience | flight attendant time airline total : 0.6 flight attendant time total : 0.6 |
| ASRS Report | 497095 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | observation : passenger |
| Events | |
| Anomaly | aircraft equipment problem : critical cabin event other maintenance problem : improper maintenance non adherence : published procedure non adherence : far |
| Independent Detector | other other : cab #1 |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | other |
| Factors | |
| Maintenance | performance deficiency : scheduled maintenance performance deficiency : repair performance deficiency : inspection |
| Supplementary | |
| Problem Areas | FAA Flight Crew Human Performance Maintenance Human Performance Passenger Human Performance Aircraft Cabin Crew Human Performance Company |
| Primary Problem | Company |
Narrative:
Emergency equipment is always missing. Overhead compartment opens when the plane takes off, that's why 2 passenger got hurt -- because 2 bags fell down over their heads. For over 2 weeks, the passenger deplaned the aircraft from back, because the airline had not been able to repair L1 door. On those cuban flts, they allow passenger to get on board with heavy and big luggage. Most of the time, the window emergency exits are blocked with those bags. When there is no more space, they stow them in the galley. A lot of times, the flight attendant has to get up from the jump seat to avoid those bags sliding all over, among other things. Please do something.
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT, B727-200, MIA-HAV, CHARTER, MANY FAA VIOLATIONS, INCLUDING DOOR 1L BROKEN FOR 2 WKS, 2 PAX HURT FROM FALLING BAGS, EXITS BLOCKED WITH LUGGAGE.
Narrative: EMER EQUIP IS ALWAYS MISSING. OVERHEAD COMPARTMENT OPENS WHEN THE PLANE TAKES OFF, THAT'S WHY 2 PAX GOT HURT -- BECAUSE 2 BAGS FELL DOWN OVER THEIR HEADS. FOR OVER 2 WKS, THE PAX DEPLANED THE ACFT FROM BACK, BECAUSE THE AIRLINE HAD NOT BEEN ABLE TO REPAIR L1 DOOR. ON THOSE CUBAN FLTS, THEY ALLOW PAX TO GET ON BOARD WITH HVY AND BIG LUGGAGE. MOST OF THE TIME, THE WINDOW EMER EXITS ARE BLOCKED WITH THOSE BAGS. WHEN THERE IS NO MORE SPACE, THEY STOW THEM IN THE GALLEY. A LOT OF TIMES, THE FLT ATTENDANT HAS TO GET UP FROM THE JUMP SEAT TO AVOID THOSE BAGS SLIDING ALL OVER, AMONG OTHER THINGS. PLEASE DO SOMETHING.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.