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|
Attributes | |
ACN | 504030 |
Time | |
Date | 200102 |
Day | Wed |
Local Time Of Day | 1201 To 1800 |
Place | |
Locale Reference | airport : dfw.airport |
State Reference | TX |
Altitude | agl single value : 0 |
Environment | |
Flight Conditions | VMC |
Light | Daylight |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | MD-80 Super 80 |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : parked ground other : after arrival at gate |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 6 |
Experience | flight attendant time airline total : 2 flight attendant time total : 7 flight attendant time type : 70 |
ASRS Report | 504030 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty oversight : flight attendant in charge |
Qualification | flight attendant : currently qualified |
Events | |
Anomaly | cabin event : passenger misconduct cabin event other |
Independent Detector | other other : 1-2 |
Resolutory Action | none taken : anomaly accepted other |
Supplementary | |
Problem Areas | Passenger Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
Passenger seemed like he had one too many, so flight attendant #1 and I agreed not to give him any more. Everything went well during flight. Upon deplaning, passenger did not want the wheelchair requested by him and was very aggravated and seemed disoriented. We tried to calm him until customer service came along and handled it from there on, as we had to catch another flight. It seemed like everyone involved handled the situation rather well.
Original NASA ASRS Text
Title: MD80 CABIN CREW HAD AN INTOXICATED PAX DISRUPT DEPLANING AT DFW.
Narrative: PAX SEEMED LIKE HE HAD ONE TOO MANY, SO FLT ATTENDANT #1 AND I AGREED NOT TO GIVE HIM ANY MORE. EVERYTHING WENT WELL DURING FLT. UPON DEPLANING, PAX DID NOT WANT THE WHEELCHAIR REQUESTED BY HIM AND WAS VERY AGGRAVATED AND SEEMED DISORIENTED. WE TRIED TO CALM HIM UNTIL CUSTOMER SVC CAME ALONG AND HANDLED IT FROM THERE ON, AS WE HAD TO CATCH ANOTHER FLT. IT SEEMED LIKE EVERYONE INVOLVED HANDLED THE SIT RATHER WELL.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.