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MD80 is refueled at the gate without having the passenger or any exit doors open for passenger exit if needed at dfw, tx.
| Attributes | |
| ACN | 513280 |
| Time | |
| Date | 200105 |
| Day | Wed |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : dfw.airport |
| State Reference | TX |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | artcc : ztl.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Super 80 |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| ASRS Report | 513280 |
| Events | |
| Anomaly | non adherence : company policies non adherence : far non adherence : published procedure other anomaly other |
| Resolutory Action | none taken : unable |
| Consequence | other |
| Supplementary | |
| Problem Areas | Flight Crew Human Performance Maintenance Human Performance Company |
| Primary Problem | Company |
Narrative:
We were involved in some rertes due to ZME radar outages and went back to a gate to add additional fuel. Pulled in to gate (dfw). Called ramp tower to request a jetbridge driver as we pulled in. Was told one had been called. Called approximately 3 mins later as no jetbridge driver had appeared. Was told again one had been called. After about an additional 3 mins, captain came up (he was in the back dealing with a passenger question) and said 'tell them we need the airstairs lowered or something -- we're fueling.' I called again, and said 'we need a door opened -- they're fueling.' response was 'oh boy, we'll get somebody out there.' after another min, fueling was complete, and nobody ever showed up. Suggest fueler check with cockpit prior to fueling during operations to ensure fuel load is correct (it was this time) and that aircraft is legal for fueling.
Original NASA ASRS Text
Title: MD80 IS REFUELED AT THE GATE WITHOUT HAVING THE PAX OR ANY EXIT DOORS OPEN FOR PAX EXIT IF NEEDED AT DFW, TX.
Narrative: WE WERE INVOLVED IN SOME RERTES DUE TO ZME RADAR OUTAGES AND WENT BACK TO A GATE TO ADD ADDITIONAL FUEL. PULLED IN TO GATE (DFW). CALLED RAMP TWR TO REQUEST A JETBRIDGE DRIVER AS WE PULLED IN. WAS TOLD ONE HAD BEEN CALLED. CALLED APPROX 3 MINS LATER AS NO JETBRIDGE DRIVER HAD APPEARED. WAS TOLD AGAIN ONE HAD BEEN CALLED. AFTER ABOUT AN ADDITIONAL 3 MINS, CAPT CAME UP (HE WAS IN THE BACK DEALING WITH A PAX QUESTION) AND SAID 'TELL THEM WE NEED THE AIRSTAIRS LOWERED OR SOMETHING -- WE'RE FUELING.' I CALLED AGAIN, AND SAID 'WE NEED A DOOR OPENED -- THEY'RE FUELING.' RESPONSE WAS 'OH BOY, WE'LL GET SOMEBODY OUT THERE.' AFTER ANOTHER MIN, FUELING WAS COMPLETE, AND NOBODY EVER SHOWED UP. SUGGEST FUELER CHK WITH COCKPIT PRIOR TO FUELING DURING OPS TO ENSURE FUEL LOAD IS CORRECT (IT WAS THIS TIME) AND THAT ACFT IS LEGAL FOR FUELING.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.