Narrative:

Aircraft X IFR from hop to spa to locas to sdz to pob. ZTL handed aircraft off to me 15 NM east of clt descending to 15000 ft. I descended aircraft to 11000 ft. Automatic handoff to ZDC did not work. I tried twice to manually hand aircraft off using ARTS keyboard. Aircraft would not flash to ZDC. Had to use landline to make verbal handoff.

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Original NASA ASRS Text

Title: CLT CTLR IS CHALLENGED WITH NO ARTS HDOF WITH ACFT TRANSITIONING FROM ZTL TO ZDC AIRSPACE AND IS REQUIRED TO MAKE A MANUAL HDOF.

Narrative: ACFT X IFR FROM HOP TO SPA TO LOCAS TO SDZ TO POB. ZTL HANDED ACFT OFF TO ME 15 NM E OF CLT DSNDING TO 15000 FT. I DSNDED ACFT TO 11000 FT. AUTO HDOF TO ZDC DID NOT WORK. I TRIED TWICE TO MANUALLY HAND ACFT OFF USING ARTS KEYBOARD. ACFT WOULD NOT FLASH TO ZDC. HAD TO USE LANDLINE TO MAKE VERBAL HDOF.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.