A B727 cabin pressure problem reported by a flight attendant highlighting crew coordination during d...

Attributes
ACN	520390
Time
Date	200107
Day	Fri
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : zjx.artcc
State Reference	FL
Environment
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zjx.artcc tracon : d21.tracon
Operator	common carrier : air carrier
Make Model Name	B757 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	climbout : intermediate altitude
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified
Experience	flight attendant time airline total : 6 flight attendant time total : 18 flight attendant time type : 25
ASRS Report	520390
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Events
Anomaly	aircraft equipment problem : critical
Independent Detector	other flight crewa
Resolutory Action	flight crew : diverted to another airport
Consequence	other
Supplementary
Problem Areas	Aircraft
Primary Problem	Aircraft

Narrative:

During climb out, approximately 20-30 mins after takeoff, the captain signaled flight attendant #1 and requested her presence in the cockpit. Flight attendant #1 entered, then exited soon thereafter. She instructed me to 'put everything away' because we would be landing in orlando. She said the captain told her of a pressurization problem and that we were very near orlando so we would land as soon as possible. I immediately began securing the first class galley while flight attendant #1 went to the aft cabin to inform the other 4 flight attendants of the situation. Within the next 5 mins, captain announced to the entire aircraft via the PA system that the aircraft was having a pressurization problem and that we would be landing in orlando to have the situation checked out by mechanics. Captain was very calm and reassuring, putting both crew and passenger at ease with his professional demeanor. The flight attendants prepared the cabin for a routine landing and we landed without unusual incident in mco.

Original NASA ASRS Text

Title: A B727 CABIN PRESSURE PROB RPTED BY A FLT ATTENDANT HIGHLIGHTING CREW COORD DURING DIVERT TO ENRTE STATION.

Narrative: DURING CLBOUT, APPROX 20-30 MINS AFTER TKOF, THE CAPT SIGNALED FLT ATTENDANT #1 AND REQUESTED HER PRESENCE IN THE COCKPIT. FLT ATTENDANT #1 ENTERED, THEN EXITED SOON THEREAFTER. SHE INSTRUCTED ME TO 'PUT EVERYTHING AWAY' BECAUSE WE WOULD BE LNDG IN ORLANDO. SHE SAID THE CAPT TOLD HER OF A PRESSURIZATION PROB AND THAT WE WERE VERY NEAR ORLANDO SO WE WOULD LAND ASAP. I IMMEDIATELY BEGAN SECURING THE FIRST CLASS GALLEY WHILE FLT ATTENDANT #1 WENT TO THE AFT CABIN TO INFORM THE OTHER 4 FLT ATTENDANTS OF THE SIT. WITHIN THE NEXT 5 MINS, CAPT ANNOUNCED TO THE ENTIRE ACFT VIA THE PA SYS THAT THE ACFT WAS HAVING A PRESSURIZATION PROB AND THAT WE WOULD BE LNDG IN ORLANDO TO HAVE THE SIT CHKED OUT BY MECHS. CAPT WAS VERY CALM AND REASSURING, PUTTING BOTH CREW AND PAX AT EASE WITH HIS PROFESSIONAL DEMEANOR. THE FLT ATTENDANTS PREPARED THE CABIN FOR A ROUTINE LNDG AND WE LANDED WITHOUT UNUSUAL INCIDENT IN MCO.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A B727 cabin pressure problem reported by a flight attendant highlighting crew coordination during divert to en route station.