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A B737-200 prior to departure crew requested nose landing gear strut service. Gear svced and crew taxied out without logbook signoff for work accomplished.
| Attributes | |
| ACN | 528664 |
| Time | |
| Date | 200110 |
| Day | Wed |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | tower : fll.tower |
| Operator | common carrier : air carrier |
| Make Model Name | B737-200 |
| Operating Under FAR Part | Part 91 |
| Navigation In Use | other |
| Flight Phase | ground : maintenance |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | other |
| Function | maintenance : technician |
| Qualification | technician : powerplant technician : airframe |
| Experience | maintenance technician : 11 |
| ASRS Report | 528664 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | aircraft equipment problem : less severe maintenance problem : improper documentation non adherence : far non adherence : published procedure |
| Independent Detector | other other : person 1 |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other |
| Factors | |
| Maintenance | contributing factor : schedule pressure performance deficiency : logbook entry |
| Supplementary | |
| Problem Areas | Maintenance Human Performance Aircraft Flight Crew Human Performance |
| Primary Problem | Flight Crew Human Performance |
Narrative:
On oct/wed/01 around XA00 B737-200. This aircraft had just went through a 30 day check at facility in ZZZ. The plane was released for service, all job cards were closed and finished. The pilots were doing their walk around and found the nlg strut a little low. I told him that I would service it. Went and got the necessary maintenance manual and tools and the pilots went to the cockpit and I went to service the strut and just as I finished and completed the strut service per the maintenance manual and removed the equipment they started #1 and #2 engine and before I knew it they were rolling away and left the area. During the removal process of the strut servicing kit the rep of air carrier verified the security of the strut. And they left without me making a logbook entry.
Original NASA ASRS Text
Title: A B737-200 PRIOR TO DEP CREW REQUESTED NOSE LNDG GEAR STRUT SVC. GEAR SVCED AND CREW TAXIED OUT WITHOUT LOGBOOK SIGNOFF FOR WORK ACCOMPLISHED.
Narrative: ON OCT/WED/01 AROUND XA00 B737-200. THIS ACFT HAD JUST WENT THROUGH A 30 DAY CHECK AT FAC IN ZZZ. THE PLANE WAS RELEASED FOR SVC, ALL JOB CARDS WERE CLOSED AND FINISHED. THE PLTS WERE DOING THEIR WALK AROUND AND FOUND THE NLG STRUT A LITTLE LOW. I TOLD HIM THAT I WOULD SVC IT. WENT AND GOT THE NECESSARY MAINT MANUAL AND TOOLS AND THE PLTS WENT TO THE COCKPIT AND I WENT TO SVC THE STRUT AND JUST AS I FINISHED AND COMPLETED THE STRUT SVC PER THE MAINT MANUAL AND REMOVED THE EQUIP THEY STARTED #1 AND #2 ENG AND BEFORE I KNEW IT THEY WERE ROLLING AWAY AND LEFT THE AREA. DURING THE REMOVAL PROCESS OF THE STRUT SVCING KIT THE REP OF ACR VERIFIED THE SECURITY OF THE STRUT. AND THEY LEFT WITHOUT ME MAKING A LOGBOOK ENTRY.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.