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|
Attributes | |
ACN | 529806 |
Time | |
Date | 200111 |
Day | Fri |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | atc facility : zzz.artcc |
State Reference | US |
Environment | |
Light | Night |
Aircraft 1 | |
Make Model Name | A300 |
Operating Under FAR Part | Part 121 |
Flight Phase | cruise : level |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Experience | flight attendant time airline total : 2.5 flight attendant time total : 2.5 flight attendant time type : 20 |
ASRS Report | 529806 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Experience | flight attendant time airline total : 6.5 flight attendant time total : 6.5 flight attendant time type : 95 |
ASRS Report | 529192 |
Events | |
Anomaly | cabin event : passenger misconduct cabin event other |
Independent Detector | other other : 1,2,3 |
Resolutory Action | none taken : detected after the fact none taken : anomaly accepted other |
Supplementary | |
Problem Areas | Passenger Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
I was approaching the mid-galley via the right aisle when this female passenger approached me speaking spanish. I do not speak spanish. However, by her hand gestures she wanted to smoke. A male passenger sitting across the aisle from her came to my assistance to translate. He said she wanted to smoke. When we told her no, she became a little louder and began to get animated. I asked the passenger if he would keep an eye on her while I got the purser who spoke spanish. The purser returned and spoke to the passenger who was then seated in her assigned seat. She proceeded to take her underwear off and became louder in her chair. I returned to my duties. Later on in the flight, the passenger urinated on the floor in front of her seat. We requested the captain to give us hand restraints and he did not think it was a good idea as we would be landing shortly. The passenger settled down and fell asleep. During the flight it had become obvious that the passenger had become intoxicated. None of the flight attendants had served any liquor to her. It was found in her seat a large bottle of rum that she had consumed in its entirety. When the plane landed, the passenger was sound asleep in her seat and remained that way even as the auths boarded the plane. I left the plane with the passenger sound asleep and the auths onboard. Supplemental information from acn 529192: on flight XXX from ZZZ, first officer, to jfk on nov/fri/01, a passenger was intoxicated onboard. She brought her own bottle of rum (hiding from flight attendants). I was not directly involved but I witnessed the passenger's behavior in front of other passenger who were sitting next to her. This woman was seated in xa on this flight. She was incoherent, took her panties off in front of everybody, screaming. I continued service with other flight attendants while flight attendant #1 was taking care of situation. One of the flight attendants took the bottle of rum away from her.
Original NASA ASRS Text
Title: A300 PAX WAS DRUNK, DRINKING FROM HER OWN BOTTLE, AND DISROBED WHILE INFLT, IN CARIBBEAN OCEANIC AIRSPACE.
Narrative: I WAS APCHING THE MID-GALLEY VIA THE R AISLE WHEN THIS FEMALE PAX APCHED ME SPEAKING SPANISH. I DO NOT SPEAK SPANISH. HOWEVER, BY HER HAND GESTURES SHE WANTED TO SMOKE. A MALE PAX SITTING ACROSS THE AISLE FROM HER CAME TO MY ASSISTANCE TO TRANSLATE. HE SAID SHE WANTED TO SMOKE. WHEN WE TOLD HER NO, SHE BECAME A LITTLE LOUDER AND BEGAN TO GET ANIMATED. I ASKED THE PAX IF HE WOULD KEEP AN EYE ON HER WHILE I GOT THE PURSER WHO SPOKE SPANISH. THE PURSER RETURNED AND SPOKE TO THE PAX WHO WAS THEN SEATED IN HER ASSIGNED SEAT. SHE PROCEEDED TO TAKE HER UNDERWEAR OFF AND BECAME LOUDER IN HER CHAIR. I RETURNED TO MY DUTIES. LATER ON IN THE FLT, THE PAX URINATED ON THE FLOOR IN FRONT OF HER SEAT. WE REQUESTED THE CAPT TO GIVE US HAND RESTRAINTS AND HE DID NOT THINK IT WAS A GOOD IDEA AS WE WOULD BE LNDG SHORTLY. THE PAX SETTLED DOWN AND FELL ASLEEP. DURING THE FLT IT HAD BECOME OBVIOUS THAT THE PAX HAD BECOME INTOXICATED. NONE OF THE FLT ATTENDANTS HAD SERVED ANY LIQUOR TO HER. IT WAS FOUND IN HER SEAT A LARGE BOTTLE OF RUM THAT SHE HAD CONSUMED IN ITS ENTIRETY. WHEN THE PLANE LANDED, THE PAX WAS SOUND ASLEEP IN HER SEAT AND REMAINED THAT WAY EVEN AS THE AUTHS BOARDED THE PLANE. I LEFT THE PLANE WITH THE PAX SOUND ASLEEP AND THE AUTHS ONBOARD. SUPPLEMENTAL INFO FROM ACN 529192: ON FLT XXX FROM ZZZ, FO, TO JFK ON NOV/FRI/01, A PAX WAS INTOXICATED ONBOARD. SHE BROUGHT HER OWN BOTTLE OF RUM (HIDING FROM FLT ATTENDANTS). I WAS NOT DIRECTLY INVOLVED BUT I WITNESSED THE PAX'S BEHAVIOR IN FRONT OF OTHER PAX WHO WERE SITTING NEXT TO HER. THIS WOMAN WAS SEATED IN XA ON THIS FLT. SHE WAS INCOHERENT, TOOK HER PANTIES OFF IN FRONT OF EVERYBODY, SCREAMING. I CONTINUED SVC WITH OTHER FLT ATTENDANTS WHILE FLT ATTENDANT #1 WAS TAKING CARE OF SIT. ONE OF THE FLT ATTENDANTS TOOK THE BOTTLE OF RUM AWAY FROM HER.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.