Narrative:

On jan/xa/02, I was dispatching a flight. I received a radio call from the captain advising he was unable to hold pressurization and that he had gone down to 10000 ft and that the masks had come down in the passenger cabin. I got maintenance on with us and after resetting switches that maintenance suggested he was able to get pressurization back. The captain advised he would go back up to FL220 and I said 'ok, let's treat it as 1 pack inoperative.' I advised my manager of the situation and he asked if the passenger had used the oxygen masks. I didn't know, so I sent an ACARS to the flight asking the captain. He advised yes. We then immediately took action and the flight was diverted to atl and the aircraft was changed to another and then continued on.

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Original NASA ASRS Text

Title: MD88 CREW LOST CABIN PRESSURIZATION CTL AND MADE AN EMER DSCNT.

Narrative: ON JAN/XA/02, I WAS DISPATCHING A FLT. I RECEIVED A RADIO CALL FROM THE CAPT ADVISING HE WAS UNABLE TO HOLD PRESSURIZATION AND THAT HE HAD GONE DOWN TO 10000 FT AND THAT THE MASKS HAD COME DOWN IN THE PAX CABIN. I GOT MAINT ON WITH US AND AFTER RESETTING SWITCHES THAT MAINT SUGGESTED HE WAS ABLE TO GET PRESSURIZATION BACK. THE CAPT ADVISED HE WOULD GO BACK UP TO FL220 AND I SAID 'OK, LET'S TREAT IT AS 1 PACK INOP.' I ADVISED MY MGR OF THE SIT AND HE ASKED IF THE PAX HAD USED THE OXYGEN MASKS. I DIDN'T KNOW, SO I SENT AN ACARS TO THE FLT ASKING THE CAPT. HE ADVISED YES. WE THEN IMMEDIATELY TOOK ACTION AND THE FLT WAS DIVERTED TO ATL AND THE ACFT WAS CHANGED TO ANOTHER AND THEN CONTINUED ON.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.