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B757 passenger exhibited odd behavior resulting in the captain calling for security to meet the aircraft after landing at destination, to interrogate the passenger.
| Attributes | |
| ACN | 535615 |
| Time | |
| Date | 200201 |
| Day | Wed |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : zoa.artcc |
| State Reference | CA |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zoa.artcc tower : bdr.tower |
| Operator | common carrier : air carrier |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 4 |
| Experience | flight attendant time airline total : 19 flight attendant time total : 19 flight attendant time type : 50 |
| ASRS Report | 535615 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | cabin event : passenger misconduct cabin event other |
| Independent Detector | other other : cab 3 |
| Resolutory Action | other |
| Consequence | faa : investigated |
| Supplementary | |
| Problem Areas | Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
I was standing in the forward entry area assisting with the last remnants of first class service. Passenger from coach slowly approached me. He asked me for chocolate and I didn't have any. Then he said that he 'knows it's kind of weird now, but I'm a pilot and I was wondering if I could see the cockpit.' (he wanted to see the 'lights and buttons.') he opened his wallet to show me an identify. I noticed that it had the FAA logo (in the r-hand corner) but no picture and lots of type written verbiage. I politely told him that we don't allow cockpit visits. He accepted this and then walked back to coach. (I believe he had had a few drinks before this.) I advised the other flight attendants of his behavior. The captain and I discussed his comments, and of course, the captain wanted us to keep an eye on him. Apparently, other flight attendants had interactions with him and noticed odd behavior (asking which runway we were going to land on in maui, asking again for chocolate.) other flight attendants asked him to remember to stay in his seat with his seat belt fastened. The captain requested hnl security personnel to meet the flight to discuss the matter with the passenger. I believe his return flight is jan/wed/02, ogg-lax, then to san.
Original NASA ASRS Text
Title: B757 PAX EXHIBITED ODD BEHAVIOR RESULTING IN THE CAPT CALLING FOR SECURITY TO MEET THE ACFT AFTER LNDG AT DEST, TO INTERROGATE THE PAX.
Narrative: I WAS STANDING IN THE FORWARD ENTRY AREA ASSISTING WITH THE LAST REMNANTS OF FIRST CLASS SVC. PAX FROM COACH SLOWLY APCHED ME. HE ASKED ME FOR CHOCOLATE AND I DIDN'T HAVE ANY. THEN HE SAID THAT HE 'KNOWS IT'S KIND OF WEIRD NOW, BUT I'M A PLT AND I WAS WONDERING IF I COULD SEE THE COCKPIT.' (HE WANTED TO SEE THE 'LIGHTS AND BUTTONS.') HE OPENED HIS WALLET TO SHOW ME AN IDENT. I NOTICED THAT IT HAD THE FAA LOGO (IN THE R-HAND CORNER) BUT NO PICTURE AND LOTS OF TYPE WRITTEN VERBIAGE. I POLITELY TOLD HIM THAT WE DON'T ALLOW COCKPIT VISITS. HE ACCEPTED THIS AND THEN WALKED BACK TO COACH. (I BELIEVE HE HAD HAD A FEW DRINKS BEFORE THIS.) I ADVISED THE OTHER FLT ATTENDANTS OF HIS BEHAVIOR. THE CAPT AND I DISCUSSED HIS COMMENTS, AND OF COURSE, THE CAPT WANTED US TO KEEP AN EYE ON HIM. APPARENTLY, OTHER FLT ATTENDANTS HAD INTERACTIONS WITH HIM AND NOTICED ODD BEHAVIOR (ASKING WHICH RWY WE WERE GOING TO LAND ON IN MAUI, ASKING AGAIN FOR CHOCOLATE.) OTHER FLT ATTENDANTS ASKED HIM TO REMEMBER TO STAY IN HIS SEAT WITH HIS SEAT BELT FASTENED. THE CAPT REQUESTED HNL SECURITY PERSONNEL TO MEET THE FLT TO DISCUSS THE MATTER WITH THE PAX. I BELIEVE HIS RETURN FLT IS JAN/WED/02, OGG-LAX, THEN TO SAN.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.