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|
Attributes | |
ACN | 537781 |
Time | |
Date | 200202 |
Day | Wed |
Place | |
Locale Reference | airport : zzz.airport |
State Reference | US |
Altitude | agl single value : 0 |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | Commercial Fixed Wing |
Operating Under FAR Part | Part 121 |
Person 1 | |
Affiliation | company : air carrier |
Function | other personnel |
ASRS Report | 537781 |
Person 2 | |
Affiliation | company : air carrier |
Function | oversight : supervisor |
Events | |
Anomaly | non adherence : company policies non adherence : published procedure non adherence : far other anomaly other |
Independent Detector | other other : disp 1 |
Resolutory Action | other |
Consequence | other |
Supplementary | |
Problem Areas | Company |
Primary Problem | Company |
Narrative:
Desk X was to be closed for the morning shift. After the late night dispatcher left and I received the message that all the flts had been moved over to desk Y or Z, I noticed several messages on desk X. When I went to clear the messages I also cleared a few u-messages off the screen. That is when I realized that there were still active flts on this desk. These flts were in the air and not being flight followed. I advised management and was told that they would xfer the flts to an active desk. I checked on them and noticed that only 1 had been xferred but flight XXX was still active on desk X. I waited approximately 20 mins and then xferred the flight to my own desk. This flight was in the air for approximately 1 hour 15 mins without any flight following.
Original NASA ASRS Text
Title: A DISPATCHER'S RPT ON A COMPANY SIT THAT ALLOWED AIRBORNE FLTS TO REMAIN ON AN INACTIVE DISPATCH 'DESK' AT COMPANY DISPATCH CTR.
Narrative: DESK X WAS TO BE CLOSED FOR THE MORNING SHIFT. AFTER THE LATE NIGHT DISPATCHER LEFT AND I RECEIVED THE MESSAGE THAT ALL THE FLTS HAD BEEN MOVED OVER TO DESK Y OR Z, I NOTICED SEVERAL MESSAGES ON DESK X. WHEN I WENT TO CLR THE MESSAGES I ALSO CLRED A FEW U-MESSAGES OFF THE SCREEN. THAT IS WHEN I REALIZED THAT THERE WERE STILL ACTIVE FLTS ON THIS DESK. THESE FLTS WERE IN THE AIR AND NOT BEING FLT FOLLOWED. I ADVISED MGMNT AND WAS TOLD THAT THEY WOULD XFER THE FLTS TO AN ACTIVE DESK. I CHKED ON THEM AND NOTICED THAT ONLY 1 HAD BEEN XFERRED BUT FLT XXX WAS STILL ACTIVE ON DESK X. I WAITED APPROX 20 MINS AND THEN XFERRED THE FLT TO MY OWN DESK. THIS FLT WAS IN THE AIR FOR APPROX 1 HR 15 MINS WITHOUT ANY FLT FOLLOWING.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.