A B747-200 experienced a firm landing which incurred damage to the left inboard flap canoe fairing.

Attributes
ACN	538780
Time
Date	200202
Day	Sun
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : zzzz.airport
State Reference	FO
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B747-200
Operating Under FAR Part	Part 121
Flight Phase	landing : roll
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : flight engineer pilot : multi engine pilot : instrument pilot : atp
Experience	flight time last 90 days : 207 flight time total : 16500
ASRS Report	538780
Person 2
Affiliation	company : air carrier
Function	flight crew : second officer
Qualification	pilot : flight engineer pilot : atp
Experience	flight time last 90 days : 120 flight time total : 10000 flight time type : 5500
ASRS Report	538948
Events
Anomaly	ground encounters other other anomaly other
Independent Detector	other flight crewa
Resolutory Action	none taken : detected after the fact
Consequence	other other other other
Supplementary
Problem Areas	Aircraft Chart Or Publication Flight Crew Human Performance Weather
Primary Problem	Flight Crew Human Performance

Narrative:

Arrived in ZZZ terminal area with overcast skies and light rain. Winds were reported at 070 degrees, 21 KTS. ILS approach to runway 7 was flown. Minimum autobrakes were selected for wet runway. Runway environment was sighted on a 4 mi final. All sopa procedures were observed. Aircraft touched down firmly at vref speed. First officer felt that flight controls were sluggish on approach. Taxied aircraft to gate. So advised me during his preflight that the left inboard flap canoe was extended. Maintenance was called, they observed a broken flap canoe shaft. Flight was canceled due to lack of parts for repair. Crew was released from duty at XA00Z. Supplemental information from acn 538948: this aircraft had been converted to the new voice command flare tones. We are often taught to flare the aircraft by use of the non voice tones. This sometimes causes confusion in deciding when to flare. The normal flare tone is 100 ft, 35 ft, 20 ft. The new voice flare tones were 100 ft, 35 ft, 25 ft. I suggest standardizing the flare tones, with either system. Just be consistent!

Original NASA ASRS Text

Title: A B747-200 EXPERIENCED A FIRM LNDG WHICH INCURRED DAMAGE TO THE L INBOARD FLAP CANOE FAIRING.

Narrative: ARRIVED IN ZZZ TERMINAL AREA WITH OVCST SKIES AND LIGHT RAIN. WINDS WERE RPTED AT 070 DEGS, 21 KTS. ILS APCH TO RWY 7 WAS FLOWN. MINIMUM AUTOBRAKES WERE SELECTED FOR WET RWY. RWY ENVIRONMENT WAS SIGHTED ON A 4 MI FINAL. ALL SOPA PROCS WERE OBSERVED. ACFT TOUCHED DOWN FIRMLY AT VREF SPD. FO FELT THAT FLT CTLS WERE SLUGGISH ON APCH. TAXIED ACFT TO GATE. SO ADVISED ME DURING HIS PREFLT THAT THE L INBOARD FLAP CANOE WAS EXTENDED. MAINT WAS CALLED, THEY OBSERVED A BROKEN FLAP CANOE SHAFT. FLT WAS CANCELED DUE TO LACK OF PARTS FOR REPAIR. CREW WAS RELEASED FROM DUTY AT XA00Z. SUPPLEMENTAL INFO FROM ACN 538948: THIS ACFT HAD BEEN CONVERTED TO THE NEW VOICE COMMAND FLARE TONES. WE ARE OFTEN TAUGHT TO FLARE THE ACFT BY USE OF THE NON VOICE TONES. THIS SOMETIMES CAUSES CONFUSION IN DECIDING WHEN TO FLARE. THE NORMAL FLARE TONE IS 100 FT, 35 FT, 20 FT. THE NEW VOICE FLARE TONES WERE 100 FT, 35 FT, 25 FT. I SUGGEST STANDARDIZING THE FLARE TONES, WITH EITHER SYS. JUST BE CONSISTENT!

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.