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An MD80 left service door was found to be leaking with a previous history. Lead technician was prevented by manager to remove from service for a fix.
| Attributes | |
| ACN | 542807 |
| Time | |
| Date | 200203 |
| Day | Sat |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Series (DC-9-80) Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : maintenance |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | maintenance : lead technician |
| Qualification | technician : powerplant technician : airframe |
| ASRS Report | 542807 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| Events | |
| Anomaly | aircraft equipment problem : critical cabin event other maintenance problem : improper documentation maintenance problem : improper maintenance non adherence : published procedure non adherence : far |
| Resolutory Action | none taken : detected after the fact other |
| Consequence | other other |
| Factors | |
| Maintenance | contributing factor : schedule pressure performance deficiency : logbook entry performance deficiency : repair performance deficiency : testing |
| Supplementary | |
| Problem Areas | Maintenance Human Performance Company Aircraft |
| Primary Problem | Company |
| Situations | |
| Publication | MAINT MANUAL |
Narrative:
Aircraft X came in on mar/sat/02 with a leak from the aft galley service door. It also had a previous history. The maintenance manual reference #21-00-00-32, page 516 was used. Mechanic X reported prc sealant from the previous repair was missing. Supervisor X and myself determined that the aircraft was OTS. Manager X overrode the decision and ordered a decay check. I tried to explain about the second note on page 516, and tell him of the damage. He didn't give me a chance, calling me 'combative,' and the aircraft departed passing the test by 1 second, and damage. Item signed off by supervisor. Didn't perform task.
Original NASA ASRS Text
Title: AN MD80 L SVC DOOR WAS FOUND TO BE LEAKING WITH A PREVIOUS HISTORY. LEAD TECHNICIAN WAS PREVENTED BY MGR TO REMOVE FROM SVC FOR A FIX.
Narrative: ACFT X CAME IN ON MAR/SAT/02 WITH A LEAK FROM THE AFT GALLEY SVC DOOR. IT ALSO HAD A PREVIOUS HISTORY. THE MAINT MANUAL REF #21-00-00-32, PAGE 516 WAS USED. MECH X RPTED PRC SEALANT FROM THE PREVIOUS REPAIR WAS MISSING. SUPVR X AND MYSELF DETERMINED THAT THE ACFT WAS OTS. MGR X OVERRODE THE DECISION AND ORDERED A DECAY CHK. I TRIED TO EXPLAIN ABOUT THE SECOND NOTE ON PAGE 516, AND TELL HIM OF THE DAMAGE. HE DIDN'T GIVE ME A CHANCE, CALLING ME 'COMBATIVE,' AND THE ACFT DEPARTED PASSING THE TEST BY 1 SECOND, AND DAMAGE. ITEM SIGNED OFF BY SUPVR. DIDN'T PERFORM TASK.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.