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A company dispatcher expresses concern over captain's decision to depart st maarten (tncm) with a low crew oxygen bottle.
| Attributes | |
| ACN | 543071 |
| Time | |
| Date | 200203 |
| Day | Wed |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : tncm.airport |
| State Reference | FO |
| Altitude | agl single value : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | other personnel |
| ASRS Report | 543071 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | non adherence : far other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : anomaly accepted other |
| Consequence | other other |
| Factors | |
| Maintenance | performance deficiency : non compliance with legal requirements |
| Supplementary | |
| Problem Areas | Flight Crew Human Performance Maintenance Human Performance Company |
| Primary Problem | Flight Crew Human Performance |
Narrative:
A captain called dispatch to advise his crew oxygen bottle was below 416 psi. Also he had found the normal/emergency oxygen switch in the emergency position. The aircraft was in st maarteen for a scheduled flight to ZZZ. Connected captain/dispatch and maintenance together on phone patch to discuss our options. Maintenance advised they had no crew oxygen bottles in st maarteen but had 2 in san juan and 1 in st thomas. Flight was already fueled to over 30000 pounds and st thomas was out of the question. San juan was an option and the captain said 'let's do it, we will stay at 10000 ft all the way to san juan.' maintenance technician foreman agreed and said he would advise air carrier X maintenance to have bottle ready to replace used bottle. Feeling there was intentional problem, dispatch agreed reworked for plan (showed diversion to san juan and senj) filed flight. This was done as opposed to canceling 142 passenger going to ZZZ.
Original NASA ASRS Text
Title: A COMPANY DISPATCHER EXPRESSES CONCERN OVER CAPT'S DECISION TO DEPART ST MAARTEN (TNCM) WITH A LOW CREW OXYGEN BOTTLE.
Narrative: A CAPT CALLED DISPATCH TO ADVISE HIS CREW OXYGEN BOTTLE WAS BELOW 416 PSI. ALSO HE HAD FOUND THE NORMAL/EMER OXYGEN SWITCH IN THE EMER POS. THE ACFT WAS IN ST MAARTEEN FOR A SCHEDULED FLT TO ZZZ. CONNECTED CAPT/DISPATCH AND MAINT TOGETHER ON PHONE PATCH TO DISCUSS OUR OPTIONS. MAINT ADVISED THEY HAD NO CREW OXYGEN BOTTLES IN ST MAARTEEN BUT HAD 2 IN SAN JUAN AND 1 IN ST THOMAS. FLT WAS ALREADY FUELED TO OVER 30000 LBS AND ST THOMAS WAS OUT OF THE QUESTION. SAN JUAN WAS AN OPTION AND THE CAPT SAID 'LET'S DO IT, WE WILL STAY AT 10000 FT ALL THE WAY TO SAN JUAN.' MAINT TECHNICIAN FOREMAN AGREED AND SAID HE WOULD ADVISE ACR X MAINT TO HAVE BOTTLE READY TO REPLACE USED BOTTLE. FEELING THERE WAS INTENTIONAL PROB, DISPATCH AGREED REWORKED FOR PLAN (SHOWED DIVERSION TO SAN JUAN AND SENJ) FILED FLT. THIS WAS DONE AS OPPOSED TO CANCELING 142 PAX GOING TO ZZZ.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.