Narrative:

Refueling truck late to arrive at aircraft due to waiting to give final fuel load until after we had a definite count of passenger and bags. Short runway at ogg. Heavy load going non-stop to lax requires exact runway analysis computations. Passenger were loaded and still pumping fuel at scheduled departure time. To expedite pushback from gate, to not exceed void time on oceanic clearance, I elected to send paperwork out the door and have cabin doors closed before refueling was completed. Told gate agent to send fuel slip in to company rather than have refueler bring it to cockpit. Problem arose when cabin door was closed and gate agent moved jetway away from aircraft while aircraft was still being refueled. The jetway should have remained next to aircraft, until refueling was completed, to serve as an emergency exit for passenger. Ground supervisor had jetway moved back up to aircraft after 5-10 min absence, and it remained next to aircraft until pushback. Corrective actions: I should not have been in such a hurry to close cabin door and should have just lived with delay and asked for a new oceanic clearance void time. For ground personnel, since late fuel load decisions are common on these flts back to mainland be aware of late refueling with passenger on board and need to keep jetway next to aircraft for exit.

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Original NASA ASRS Text

Title: THE PIC OF A DELAYED B757 CLOSES THE DOOR PREMATURELY, WAIVING FUEL SLIP PRESENTATION TO THE COCKPIT, BUT GATE AGENT PULLS JETWAY WHILE ACFT IS STILL BEING FUELED AT OGG, HI.

Narrative: REFUELING TRUCK LATE TO ARRIVE AT ACFT DUE TO WAITING TO GIVE FINAL FUEL LOAD UNTIL AFTER WE HAD A DEFINITE COUNT OF PAX AND BAGS. SHORT RWY AT OGG. HVY LOAD GOING NON-STOP TO LAX REQUIRES EXACT RWY ANALYSIS COMPUTATIONS. PAX WERE LOADED AND STILL PUMPING FUEL AT SCHEDULED DEP TIME. TO EXPEDITE PUSHBACK FROM GATE, TO NOT EXCEED VOID TIME ON OCEANIC CLRNC, I ELECTED TO SEND PAPERWORK OUT THE DOOR AND HAVE CABIN DOORS CLOSED BEFORE REFUELING WAS COMPLETED. TOLD GATE AGENT TO SEND FUEL SLIP IN TO COMPANY RATHER THAN HAVE REFUELER BRING IT TO COCKPIT. PROB AROSE WHEN CABIN DOOR WAS CLOSED AND GATE AGENT MOVED JETWAY AWAY FROM ACFT WHILE ACFT WAS STILL BEING REFUELED. THE JETWAY SHOULD HAVE REMAINED NEXT TO ACFT, UNTIL REFUELING WAS COMPLETED, TO SERVE AS AN EMER EXIT FOR PAX. GND SUPVR HAD JETWAY MOVED BACK UP TO ACFT AFTER 5-10 MIN ABSENCE, AND IT REMAINED NEXT TO ACFT UNTIL PUSHBACK. CORRECTIVE ACTIONS: I SHOULD NOT HAVE BEEN IN SUCH A HURRY TO CLOSE CABIN DOOR AND SHOULD HAVE JUST LIVED WITH DELAY AND ASKED FOR A NEW OCEANIC CLRNC VOID TIME. FOR GND PERSONNEL, SINCE LATE FUEL LOAD DECISIONS ARE COMMON ON THESE FLTS BACK TO MAINLAND BE AWARE OF LATE REFUELING WITH PAX ON BOARD AND NEED TO KEEP JETWAY NEXT TO ACFT FOR EXIT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.