Narrative:

Prior to departure from denver international airport, the crew completed their preflight checks. I noticed a MEL, stating we had an inoperative right fuel gauge. As a follow-up procedure, I asked maintenance to drip the fuel tanks manually to know the exact amount of fuel before refueling the aircraft. This procedure was accomplished according to maintenance, and the logbook was signed off. We received a fuel slip showing our uplift for the left tank, but no uplift was written for right tank, because of inoperative gauge. On descent into albuquerque, we got an aft fuel low pressure light, followed by a forward fuel low pressure light. We knew we were very low on fuel in the right tank, but had 2000 pounds in the left. We landed safely, but the right fuel tank was empty. Amazingly, there was no flame out of the right engine. Somewhere maintenance dropped the ball. We feel they dripped the tanks incorrectly. Luckily, everyone was safe, but a lesson learned. Supplemental information from acn 569326: it is my belief that maintenance completely failed to fuel us properly, along with an in training fueler. Although not our procedure if drip sticks are required in the future for alternate fueling methods and a fuel gauge is inoperative. I will trust the procedure to no one and will check the operation myself.

Related reports:

Google
 

Original NASA ASRS Text

Title: AFTER LNDG, DISCOVERED NO FUEL IN R TANK.

Narrative: PRIOR TO DEP FROM DENVER INTL ARPT, THE CREW COMPLETED THEIR PREFLT CHKS. I NOTICED A MEL, STATING WE HAD AN INOP R FUEL GAUGE. AS A FOLLOW-UP PROC, I ASKED MAINT TO DRIP THE FUEL TANKS MANUALLY TO KNOW THE EXACT AMOUNT OF FUEL BEFORE REFUELING THE ACFT. THIS PROC WAS ACCOMPLISHED ACCORDING TO MAINT, AND THE LOGBOOK WAS SIGNED OFF. WE RECEIVED A FUEL SLIP SHOWING OUR UPLIFT FOR THE L TANK, BUT NO UPLIFT WAS WRITTEN FOR R TANK, BECAUSE OF INOP GAUGE. ON DSCNT INTO ALBUQUERQUE, WE GOT AN AFT FUEL LOW PRESSURE LIGHT, FOLLOWED BY A FORWARD FUEL LOW PRESSURE LIGHT. WE KNEW WE WERE VERY LOW ON FUEL IN THE R TANK, BUT HAD 2000 LBS IN THE L. WE LANDED SAFELY, BUT THE R FUEL TANK WAS EMPTY. AMAZINGLY, THERE WAS NO FLAME OUT OF THE R ENG. SOMEWHERE MAINT DROPPED THE BALL. WE FEEL THEY DRIPPED THE TANKS INCORRECTLY. LUCKILY, EVERYONE WAS SAFE, BUT A LESSON LEARNED. SUPPLEMENTAL INFO FROM ACN 569326: IT IS MY BELIEF THAT MAINT COMPLETELY FAILED TO FUEL US PROPERLY, ALONG WITH AN IN TRAINING FUELER. ALTHOUGH NOT OUR PROC IF DRIP STICKS ARE REQUIRED IN THE FUTURE FOR ALTERNATE FUELING METHODS AND A FUEL GAUGE IS INOP. I WILL TRUST THE PROC TO NO ONE AND WILL CHK THE OP MYSELF.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.