Narrative:

On departure from clt on runway 36L, the first officer was the PF. We were cleared for the hornet 1 departure with the naley transition. After takeoff, the first officer climbed on the runway heading until reaching 2.5 DME off clt VOR, then turned right to a 025 degree heading. I took the handoff from clt tower and attempted to contact departure. After approximately 5 tries I returned to tower frequency. Tower then gave the instructions to turn to a 330 degree heading. We then continued a normal climb profile and were given a phone number to call as soon as possible after arriving in day. I called the number and spoke to the departure controller who informed me we had made an incorrect turn after departure from runway 36L in clt. I was told by him that an aircraft departing runway 36R had visual contact with us and turned to the right. The controller confirmed that communications were lost on both the departure and tower frequencys at the time of our handoff. He also informed me that he would make a report and submit it to their local FAA office. As captain of this flight, I do feel the responsibility. We briefed the procedure wrong, however, the fact that we lost communications during a critical phase of flight diverted my attention and reduced the xchk in the cockpit. I feel we would have caught the mistake given the chance to confirm instead of only flying what we had briefed. In other words, instead of doublechking the frequency I could have doublechked the heading on the SID.

Related reports:

Google
 

Original NASA ASRS Text

Title: CL65 FLC EXECUTES THE WRONG DEP PROC FOR THE RWY AT CLT.

Narrative: ON DEP FROM CLT ON RWY 36L, THE FO WAS THE PF. WE WERE CLRED FOR THE HORNET 1 DEP WITH THE NALEY TRANSITION. AFTER TKOF, THE FO CLBED ON THE RWY HDG UNTIL REACHING 2.5 DME OFF CLT VOR, THEN TURNED R TO A 025 DEG HDG. I TOOK THE HDOF FROM CLT TWR AND ATTEMPTED TO CONTACT DEP. AFTER APPROX 5 TRIES I RETURNED TO TWR FREQ. TWR THEN GAVE THE INSTRUCTIONS TO TURN TO A 330 DEG HDG. WE THEN CONTINUED A NORMAL CLB PROFILE AND WERE GIVEN A PHONE NUMBER TO CALL ASAP AFTER ARRIVING IN DAY. I CALLED THE NUMBER AND SPOKE TO THE DEP CTLR WHO INFORMED ME WE HAD MADE AN INCORRECT TURN AFTER DEP FROM RWY 36L IN CLT. I WAS TOLD BY HIM THAT AN ACFT DEPARTING RWY 36R HAD VISUAL CONTACT WITH US AND TURNED TO THE R. THE CTLR CONFIRMED THAT COMS WERE LOST ON BOTH THE DEP AND TWR FREQS AT THE TIME OF OUR HDOF. HE ALSO INFORMED ME THAT HE WOULD MAKE A RPT AND SUBMIT IT TO THEIR LCL FAA OFFICE. AS CAPT OF THIS FLT, I DO FEEL THE RESPONSIBILITY. WE BRIEFED THE PROC WRONG, HOWEVER, THE FACT THAT WE LOST COMS DURING A CRITICAL PHASE OF FLT DIVERTED MY ATTN AND REDUCED THE XCHK IN THE COCKPIT. I FEEL WE WOULD HAVE CAUGHT THE MISTAKE GIVEN THE CHANCE TO CONFIRM INSTEAD OF ONLY FLYING WHAT WE HAD BRIEFED. IN OTHER WORDS, INSTEAD OF DOUBLECHKING THE FREQ I COULD HAVE DOUBLECHKED THE HDG ON THE SID.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.