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B757 flight attendant report on passenger reactions to being in severe turbulence and not abiding by the seatbelt requirements.
| Attributes | |
| ACN | 573904 |
| Time | |
| Date | 200302 |
| Place | |
| Locale Reference | atc facility : zoa.artcc |
| State Reference | CA |
| Environment | |
| Weather Elements | Turbulence |
| Aircraft 1 | |
| Controlling Facilities | artcc : zoa.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : trainee flight attendant aircraft qualified on : 6 |
| Experience | flight attendant time airline total : 18 flight attendant time total : 18 flight attendant time type : 60 |
| ASRS Report | 573904 |
| Person 2 | |
| Affiliation | other |
| Function | observation : passenger |
| Events | |
| Anomaly | cabin event : passenger misconduct cabin event : passenger illness inflight encounter : turbulence inflight encounter other |
| Independent Detector | other other : cab 1 |
| Resolutory Action | none taken : unable |
| Consequence | other other Other |
| Supplementary | |
| Problem Areas | Environmental Factor Passenger Human Performance Weather Airspace Structure |
| Primary Problem | Weather |
Narrative:
Severe turbulence. We rocked and rolled. We were tossed like salad. Passenger with kids were trying to assist with vomit clean-up and we had to yell at one man to situation in the aisle and have the other passenger hold him down as he had left (unwittingly) his seat to look in an overhead bin. Passenger don't have the slightest idea of what turbulence can cause. Someone needs to put out an informational video or pamphlet.
Original NASA ASRS Text
Title: B757 FLT ATTENDANT RPT ON PAX REACTIONS TO BEING IN SEVERE TURB AND NOT ABIDING BY THE SEATBELT REQUIREMENTS.
Narrative: SEVERE TURB. WE ROCKED AND ROLLED. WE WERE TOSSED LIKE SALAD. PAX WITH KIDS WERE TRYING TO ASSIST WITH VOMIT CLEAN-UP AND WE HAD TO YELL AT ONE MAN TO SIT IN THE AISLE AND HAVE THE OTHER PAX HOLD HIM DOWN AS HE HAD LEFT (UNWITTINGLY) HIS SEAT TO LOOK IN AN OVERHEAD BIN. PAX DON'T HAVE THE SLIGHTEST IDEA OF WHAT TURB CAN CAUSE. SOMEONE NEEDS TO PUT OUT AN INFORMATIONAL VIDEO OR PAMPHLET.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.