A technician with inspector authority/authorized reports the owner of a piper PA28 will not comply o...

Attributes
ACN	574356
Time
Date	200301
Place
Locale Reference	airport : zzz.airport
State Reference	US
Altitude	agl single value : 0
Aircraft 1
Operator	general aviation : personal
Make Model Name	PA-28 Cherokee/Archer II/Dakota/Pillan/Warrior
Operating Under FAR Part	Part 91
Flight Phase	ground : maintenance
Person 1
Affiliation	other
Function	maintenance : inspector
Qualification	technician : inspection authority technician : powerplant technician : airframe
Experience	maintenance technician : 24
ASRS Report	574356
Person 2
Affiliation	other
Function	flight crew : single pilot
Events
Anomaly	aircraft equipment problem : critical non adherence : far non adherence : published procedure non adherence other
Independent Detector	aircraft equipment other aircraft equipment : ammeter other other : person 1
Resolutory Action	other
Supplementary
Problem Areas	Flight Crew Human Performance Aircraft
Primary Problem	Aircraft

Narrative:

The owner (mrs X) wanted to argue about required repairs needed for her electrical system. The aircraft was grounded at another FBO, but she flew aircraft home anyway with the help of a CFI. To my knowledge, the aircraft has not been flown since. When annual came due, I requested she take aircraft elsewhere. I explained I didn't have time to assist her. She continued to badger me (crying and all). I explained I would try to help, but not to get into a hurry. She was ok with that till she decided to sell the aircraft. Then she wanted everything as soon as possible. Again, I requested she take it elsewhere. She would not. I then proceeded to troubleshoot her electrical system. Her generator was only putting out 7.2 volts, ammeter was intermittent, plus no data plate/tag on generator. She claimed I was trying to steal from her and she could not afford the repairs. At that time, I terminated the inspection and repairs. I gave her a list of needed repairs and required maintenance needed that I had got involved with. Far 91.3(a), far 91.403(a) both state the owner or operator is primarily responsible for maintaining the aircraft in an airworthy condition. Mrs X is not in compliance, also with far 91.405 and 91.407.

Original NASA ASRS Text

Title: A TECHNICIAN WITH INSPECTOR AUTH RPTS THE OWNER OF A PIPER PA28 WILL NOT COMPLY OR TAKE RESPONSIBILITY FOR THE AIRWORTHINESS CONDITION OF THE ACFT DURING ANNUAL INSPECTION.

Narrative: THE OWNER (MRS X) WANTED TO ARGUE ABOUT REQUIRED REPAIRS NEEDED FOR HER ELECTRICAL SYS. THE ACFT WAS GNDED AT ANOTHER FBO, BUT SHE FLEW ACFT HOME ANYWAY WITH THE HELP OF A CFI. TO MY KNOWLEDGE, THE ACFT HAS NOT BEEN FLOWN SINCE. WHEN ANNUAL CAME DUE, I REQUESTED SHE TAKE ACFT ELSEWHERE. I EXPLAINED I DIDN'T HAVE TIME TO ASSIST HER. SHE CONTINUED TO BADGER ME (CRYING AND ALL). I EXPLAINED I WOULD TRY TO HELP, BUT NOT TO GET INTO A HURRY. SHE WAS OK WITH THAT TILL SHE DECIDED TO SELL THE ACFT. THEN SHE WANTED EVERYTHING ASAP. AGAIN, I REQUESTED SHE TAKE IT ELSEWHERE. SHE WOULD NOT. I THEN PROCEEDED TO TROUBLESHOOT HER ELECTRICAL SYS. HER GENERATOR WAS ONLY PUTTING OUT 7.2 VOLTS, AMMETER WAS INTERMITTENT, PLUS NO DATA PLATE/TAG ON GENERATOR. SHE CLAIMED I WAS TRYING TO STEAL FROM HER AND SHE COULD NOT AFFORD THE REPAIRS. AT THAT TIME, I TERMINATED THE INSPECTION AND REPAIRS. I GAVE HER A LIST OF NEEDED REPAIRS AND REQUIRED MAINT NEEDED THAT I HAD GOT INVOLVED WITH. FAR 91.3(A), FAR 91.403(A) BOTH STATE THE OWNER OR OPERATOR IS PRIMARILY RESPONSIBLE FOR MAINTAINING THE ACFT IN AN AIRWORTHY CONDITION. MRS X IS NOT IN COMPLIANCE, ALSO WITH FAR 91.405 AND 91.407.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A technician with inspector authority/authorized reports the owner of a piper PA28 will not comply or take responsibility for the airworthiness condition of the aircraft during annual inspection.