Embraer flight crew has to divert going into dca because a passenger is stuck in the lavatory.

Attributes
ACN	575271
Time
Date	200302
Day	Fri
Local Time Of Day	1201 To 1800
Place
State Reference	VA
Altitude	msl single value : 19000
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	EMB ERJ 145 ER&LR
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : commercial pilot : multi engine
Experience	flight time last 90 days : 100 flight time total : 3500 flight time type : 1500
ASRS Report	575271
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Events
Anomaly	aircraft equipment problem : less severe cabin event other
Independent Detector	other other : fa
Resolutory Action	flight crew : diverted to another airport other
Supplementary
Problem Areas	Aircraft
Primary Problem	Aircraft

Narrative:

Flight departed btv XA35 for dca. Approximately XB20, flight attendant advised passenger stuck in lavatory. Sent first officer back to assist flight attendant. First officer returned and reported door to lavatory jammed. Reduced speed and advised ATC. Received radar vectors away from dca area. SELCAL to dispatch. Dispatch advised to divert to phl and authority/authorized force to lavatory door to free passenger from the lavatory. Captain approached lavatory door with male passenger to open door. Finally opened door to lavatory (minor damage to lavatory door). Make passenger returned to seat unharmed. Female passenger free from lavatory and confirmed that she was physically ok and assured her well being. Diverted to phl in at XC17. Called dispatch and maintenance to discuss condition of aircraft lavatory door and continuation of flight to dca.

Original NASA ASRS Text

Title: EMBRAER FLC HAS TO DIVERT GOING INTO DCA BECAUSE A PAX IS STUCK IN THE LAVATORY.

Narrative: FLT DEPARTED BTV XA35 FOR DCA. APPROX XB20, FLT ATTENDANT ADVISED PAX STUCK IN LAVATORY. SENT FO BACK TO ASSIST FLT ATTENDANT. FO RETURNED AND RPTED DOOR TO LAVATORY JAMMED. REDUCED SPD AND ADVISED ATC. RECEIVED RADAR VECTORS AWAY FROM DCA AREA. SELCAL TO DISPATCH. DISPATCH ADVISED TO DIVERT TO PHL AND AUTH FORCE TO LAVATORY DOOR TO FREE PAX FROM THE LAVATORY. CAPT APCHED LAVATORY DOOR WITH MALE PAX TO OPEN DOOR. FINALLY OPENED DOOR TO LAVATORY (MINOR DAMAGE TO LAVATORY DOOR). MAKE PAX RETURNED TO SEAT UNHARMED. FEMALE PAX FREE FROM LAVATORY AND CONFIRMED THAT SHE WAS PHYSICALLY OK AND ASSURED HER WELL BEING. DIVERTED TO PHL IN AT XC17. CALLED DISPATCH AND MAINT TO DISCUSS CONDITION OF ACFT LAVATORY DOOR AND CONTINUATION OF FLT TO DCA.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.