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H25B crew found the airworthiness certificate missing when returning the aircraft to service from maintenance.
| Attributes | |
| ACN | 575723 |
| Time | |
| Date | 200302 |
| Day | Wed |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : apa.airport |
| State Reference | CO |
| Altitude | agl single value : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | general aviation : corporate |
| Make Model Name | BAe 125 Series 800 |
| Operating Under FAR Part | Part 91 |
| Flight Phase | ground : takeoff roll ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : corporate |
| Function | flight crew : first officer |
| Qualification | pilot : cfi pilot : atp |
| Experience | flight time last 90 days : 150 flight time total : 12000 flight time type : 1400 |
| ASRS Report | 575723 |
| Person 2 | |
| Affiliation | company : corporate |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 150 flight time total : 5200 flight time type : 1800 |
| ASRS Report | 575722 |
| Events | |
| Anomaly | maintenance problem : improper documentation non adherence : published procedure non adherence : far non adherence : company policies |
| Independent Detector | other flight crewa other flight crewb |
| Consequence | other |
| Factors | |
| Maintenance | contributing factor : schedule pressure performance deficiency : non compliance with legal requirements |
| Supplementary | |
| Problem Areas | Maintenance Human Performance Company |
| Primary Problem | Company |
Narrative:
On feb/wed/03, company requested myself and first officer to return aircraft X to service from maintenance. Upon preflight of aircraft, we noticed the airworthiness certificate missing. We queried the maintenance desk and dispatch to find said certificate. Maintenance was informed by our director of quality assurance we were exempt under an agreement in our general operations manual. I entered the appropriate discrepancy, and completed the day's itinerary. Company failed to produce the authority/authorized letter to accompany. I failed to read the operations manual to insure procurement of the letter. This situation occurred due to increased pressure to maintain schedule integrity. As a crew member, my willingness to not verify the paragraph was due to the direct involvement of crew chief, director of quality assurance, and the document administrator in ZZZ. Furthermore, the crew was under duress in the inadequate time allotted to return the aircraft to service. We also were not familiar with aircraft X flight options 'dedicated crew' concept generally inhibits crew xfer from airframe-to-airframe of the same type. Our preflight discovered discrepancies others may or may not have been aware of.
Original NASA ASRS Text
Title: H25B CREW FOUND THE AIRWORTHINESS CERTIFICATE MISSING WHEN RETURNING THE ACFT TO SVC FROM MAINT.
Narrative: ON FEB/WED/03, COMPANY REQUESTED MYSELF AND FO TO RETURN ACFT X TO SVC FROM MAINT. UPON PREFLT OF ACFT, WE NOTICED THE AIRWORTHINESS CERTIFICATE MISSING. WE QUERIED THE MAINT DESK AND DISPATCH TO FIND SAID CERTIFICATE. MAINT WAS INFORMED BY OUR DIRECTOR OF QUALITY ASSURANCE WE WERE EXEMPT UNDER AN AGREEMENT IN OUR GENERAL OPS MANUAL. I ENTERED THE APPROPRIATE DISCREPANCY, AND COMPLETED THE DAY'S ITINERARY. COMPANY FAILED TO PRODUCE THE AUTH LETTER TO ACCOMPANY. I FAILED TO READ THE OPS MANUAL TO INSURE PROCUREMENT OF THE LETTER. THIS SIT OCCURRED DUE TO INCREASED PRESSURE TO MAINTAIN SCHEDULE INTEGRITY. AS A CREW MEMBER, MY WILLINGNESS TO NOT VERIFY THE PARAGRAPH WAS DUE TO THE DIRECT INVOLVEMENT OF CREW CHIEF, DIRECTOR OF QUALITY ASSURANCE, AND THE DOCUMENT ADMINISTRATOR IN ZZZ. FURTHERMORE, THE CREW WAS UNDER DURESS IN THE INADEQUATE TIME ALLOTTED TO RETURN THE ACFT TO SVC. WE ALSO WERE NOT FAMILIAR WITH ACFT X FLT OPTIONS 'DEDICATED CREW' CONCEPT GENERALLY INHIBITS CREW XFER FROM AIRFRAME-TO-AIRFRAME OF THE SAME TYPE. OUR PREFLT DISCOVERED DISCREPANCIES OTHERS MAY OR MAY NOT HAVE BEEN AWARE OF.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.