37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 578712 |
Time | |
Date | 200303 |
Day | Wed |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | atc facility : zzz.artcc |
State Reference | US |
Environment | |
Light | Night |
Aircraft 1 | |
Controlling Facilities | artcc : zzz.artcc tower : luk.tower |
Operator | common carrier : air carrier |
Make Model Name | B767 Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | cruise : level |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty oversight : flight attendant in charge |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 7 |
Experience | flight attendant time airline total : 13 flight attendant time total : 13 flight attendant time type : 80 |
ASRS Report | 578712 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Events | |
Anomaly | cabin event : passenger misconduct non adherence : published procedure non adherence : far non adherence : company policies |
Independent Detector | other other : 1-2-3 |
Resolutory Action | other |
Consequence | other |
Supplementary | |
Problem Areas | Passenger Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
Alcohol and prescription drugs was taken by the passenger. The passenger became paranoid, thinking other passenger were suspicious. He began talking loud, getting out of his seat, hitting a passenger in front of him, and grabbing a flight attendant by the necktie. I kept the captain informed. He said boston would be the closest city to land by the time this incident elevated. We were getting assistance from passenger to help us flex-cuff the man. However, another flight attendant was able to calm him down. We landed safely and the police in bos came onboard and took him off peacefully.
Original NASA ASRS Text
Title: B767 PURSER FLT ATTENDANT RPTED THAT A PAX BECAME BELLIGERENT AFTER TAKING PRESCRIPTION DRUGS, AND THEN ALCOHOL.
Narrative: ALCOHOL AND PRESCRIPTION DRUGS WAS TAKEN BY THE PAX. THE PAX BECAME PARANOID, THINKING OTHER PAX WERE SUSPICIOUS. HE BEGAN TALKING LOUD, GETTING OUT OF HIS SEAT, HITTING A PAX IN FRONT OF HIM, AND GRABBING A FLT ATTENDANT BY THE NECKTIE. I KEPT THE CAPT INFORMED. HE SAID BOSTON WOULD BE THE CLOSEST CITY TO LAND BY THE TIME THIS INCIDENT ELEVATED. WE WERE GETTING ASSISTANCE FROM PAX TO HELP US FLEX-CUFF THE MAN. HOWEVER, ANOTHER FLT ATTENDANT WAS ABLE TO CALM HIM DOWN. WE LANDED SAFELY AND THE POLICE IN BOS CAME ONBOARD AND TOOK HIM OFF PEACEFULLY.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.