Taxiway and runway incursion when an A320 flight crew fails to contact ground controller for taxi clearance, following the company's ramp controller's taxi instruction instead at clt, nc.

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Attributes
ACN	579396
Time
Date	200304
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : clt.airport
State Reference	NC
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	A320
Operating Under FAR Part	Part 121
Navigation In Use	other
Flight Phase	ground : taxi
Flight Plan	IFR
Aircraft 2
Controlling Facilities	tower : clt.tower
Operator	common carrier : air carrier
Make Model Name	Dash 8 Series Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	ground : taxi
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : multi engine pilot : instrument pilot : flight engineer pilot : commercial pilot : atp
Experience	flight time last 90 days : 160 flight time total : 18000 flight time type : 850
ASRS Report	579396
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	incursion : taxiway incursion : runway non adherence : company policies non adherence : far
Independent Detector	other flight crewa other flight crewb
Resolutory Action	none taken : detected after the fact
Consequence	Other
Supplementary
Problem Areas	Company Flight Crew Human Performance
Primary Problem	Flight Crew Human Performance
Air Traffic Incident	Pilot Deviation
Situations
Airport	procedure or policy : clt.airport

Narrative:

Pushed back off charlotte gate normally. Ramp control told us to taxi to spot X. Then without identing himself told us to follow the 'dash eight.' I followed him and continued to follow him, into controled ground txwys, across runways 5/23, where we discovered our mistake and finally contacted ground. They cleared us to continue taxiing without incident. This is the second time I have been told, by ramp control to follow an aircraft. A cockpit distraction keeps me from realizing the first officer has not called ground control, and I keep following the aircraft that ramp directed me to follow! I am not crazy about our procedures in the handoff between ramp and ground.

Original NASA ASRS Text

Title: TXWY AND RWY INCURSION WHEN AN A320 FLT CREW FAILS TO CONTACT GND CTLR FOR TAXI CLRNC, FOLLOWING THE COMPANY'S RAMP CTLR'S TAXI INSTRUCTION INSTEAD AT CLT, NC.

Narrative: PUSHED BACK OFF CHARLOTTE GATE NORMALLY. RAMP CTL TOLD US TO TAXI TO SPOT X. THEN WITHOUT IDENTING HIMSELF TOLD US TO FOLLOW THE 'DASH EIGHT.' I FOLLOWED HIM AND CONTINUED TO FOLLOW HIM, INTO CTLED GND TXWYS, ACROSS RWYS 5/23, WHERE WE DISCOVERED OUR MISTAKE AND FINALLY CONTACTED GND. THEY CLRED US TO CONTINUE TAXIING WITHOUT INCIDENT. THIS IS THE SECOND TIME I HAVE BEEN TOLD, BY RAMP CTL TO FOLLOW AN ACFT. A COCKPIT DISTR KEEPS ME FROM REALIZING THE FO HAS NOT CALLED GND CTL, AND I KEEP FOLLOWING THE ACFT THAT RAMP DIRECTED ME TO FOLLOW! I AM NOT CRAZY ABOUT OUR PROCS IN THE HDOF BTWN RAMP AND GND.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.