37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 582557 |
Time | |
Date | 200305 |
Day | Sun |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | atc facility : zhu.artcc |
State Reference | TX |
Environment | |
Light | Night |
Aircraft 1 | |
Controlling Facilities | artcc : zhu.artcc |
Operator | common carrier : air carrier |
Make Model Name | B757 Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | cruise : level |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Experience | flight attendant time airline total : 15.5 flight attendant time total : 17.5 flight attendant time type : 75 |
ASRS Report | 582557 |
Person 2 | |
Affiliation | company : air carrier |
Function | oversight : flight attendant in charge |
Events | |
Anomaly | cabin event : passenger misconduct non adherence : far |
Independent Detector | other other : 1 |
Resolutory Action | none taken : anomaly accepted |
Supplementary | |
Problem Areas | Passenger Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
Passenger became very loud and belligerent during meal/beverage service. I was unaware that passenger had been taking pain medication and drinking alcohol at the same time. It wasn't until she started yelling at me to 'give her a drink,' that I tried to calm her down. I gave her water, so she could take pain medication. She yelled and disturbed the cabin some more, so I informed flight attendant #1. Passenger fell asleep for remainder of the flight. The only way this problem could have been avoided is if I would have given her the 2ND drink she asked for approximately 15 mins after her 1ST cocktail. However, I think it could have been a very dangerous situation. I was unaware of her pain she was in and her painkillers she was taking.
Original NASA ASRS Text
Title: A B757 FLT ATTENDANT RPTED THAT A PAX HAD MIXED PAIN MEDICATION WITH ALCOHOL RESULTING IN A DISRUPTION ON A FLT TO LAX.
Narrative: PAX BECAME VERY LOUD AND BELLIGERENT DURING MEAL/BEVERAGE SVC. I WAS UNAWARE THAT PAX HAD BEEN TAKING PAIN MEDICATION AND DRINKING ALCOHOL AT THE SAME TIME. IT WASN'T UNTIL SHE STARTED YELLING AT ME TO 'GIVE HER A DRINK,' THAT I TRIED TO CALM HER DOWN. I GAVE HER WATER, SO SHE COULD TAKE PAIN MEDICATION. SHE YELLED AND DISTURBED THE CABIN SOME MORE, SO I INFORMED FLT ATTENDANT #1. PAX FELL ASLEEP FOR REMAINDER OF THE FLT. THE ONLY WAY THIS PROB COULD HAVE BEEN AVOIDED IS IF I WOULD HAVE GIVEN HER THE 2ND DRINK SHE ASKED FOR APPROX 15 MINS AFTER HER 1ST COCKTAIL. HOWEVER, I THINK IT COULD HAVE BEEN A VERY DANGEROUS SIT. I WAS UNAWARE OF HER PAIN SHE WAS IN AND HER PAINKILLERS SHE WAS TAKING.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.