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A B767 flight attendant complained that, not only were they not warned about possible turbulence, the flight crew never checked in regarding injuries after the encounter.
| Attributes | |
| ACN | 582982 |
| Time | |
| Date | 200304 |
| Day | Wed |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : zzzz.artcc |
| State Reference | FO |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zzzz.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B767 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Experience | flight attendant time airline total : 3.5 flight attendant time total : 3.5 flight attendant time type : 50 |
| ASRS Report | 582982 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | inflight encounter : turbulence |
| Independent Detector | other controllera |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | other |
| Supplementary | |
| Problem Areas | Weather |
| Primary Problem | Weather |
Narrative:
Mild turbulence experienced at first, and without any warning, a drop in altitude with major turbulence. 2 other flight attendants on aircraft fell on armrests injuring their hips or back. Cockpit crew never notified flight attendants of turbulence, nor did they bother to check to see if we were okay after the incident. Turbulence lasted for about 5-10 mins. Carts were immediately parked in angle of an unused passenger seat. The flight attendants held down the cart while seated in empty passenger seats.
Original NASA ASRS Text
Title: A B767 FLT ATTENDANT COMPLAINED THAT, NOT ONLY WERE THEY NOT WARNED ABOUT POSSIBLE TURB, THE FLT CREW NEVER CHKED IN REGARDING INJURIES AFTER THE ENCOUNTER.
Narrative: MILD TURB EXPERIENCED AT FIRST, AND WITHOUT ANY WARNING, A DROP IN ALT WITH MAJOR TURB. 2 OTHER FLT ATTENDANTS ON ACFT FELL ON ARMRESTS INJURING THEIR HIPS OR BACK. COCKPIT CREW NEVER NOTIFIED FLT ATTENDANTS OF TURB, NOR DID THEY BOTHER TO CHK TO SEE IF WE WERE OKAY AFTER THE INCIDENT. TURB LASTED FOR ABOUT 5-10 MINS. CARTS WERE IMMEDIATELY PARKED IN ANGLE OF AN UNUSED PAX SEAT. THE FLT ATTENDANTS HELD DOWN THE CART WHILE SEATED IN EMPTY PAX SEATS.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.