Flight attendants allowed a passenger to stand in the forward galley while taxiing because he was fe...

Attributes
ACN	585222
Time
Date	200306
Day	Fri
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : mdw.airport
State Reference	IL
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	tower : mdw.tower
Operator	common carrier : air carrier
Make Model Name	B737-800
Operating Under FAR Part	Part 121
Flight Phase	ground : parked ground : taxi ground : pushback
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 6
Experience	flight attendant time airline total : 8.2 flight attendant time total : 8.2 flight attendant time type : 30
ASRS Report	585222
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty
Events
Anomaly	cabin event : passenger illness non adherence : published procedure non adherence : far non adherence : company policies
Independent Detector	other other : cab 1
Resolutory Action	other
Supplementary
Problem Areas	Cabin Crew Human Performance Passenger Human Performance
Primary Problem	Cabin Crew Human Performance

Narrative:

At the end of boarding and during taxi, #3 flight attendant and myself (#4) observed a person dressed in civilian clothing and sunglasses standing in the forward galley. We both assumed he was a jump seating crew member. When #3 flight attendant did her walk through, she continued forward to identify the person in the forward galley. She inquired about the person and was told by #1 and #2 flight attendants that he was an ill passenger who told flight attendants he 'felt better while standing' so they allowed him to stand. #3 flight attendant came to aft galley to inform me of her concerns. I immediately went forward and told the man to situation down. He could not, for any reason, stand in the forward galley and he must be seated during aircraft movement. I also informed #1 and #2 flight attendants of far's and current security warnings. #1 and #2 flight attendants said they never even knew the aircraft was moving. Also said they were trying to make him some tea to help calm his stomach.

Original NASA ASRS Text

Title: FLT ATTENDANTS ALLOWED A PAX TO STAND IN THE FORWARD GALLEY WHILE TAXIING BECAUSE HE WAS FEELING ILL.

Narrative: AT THE END OF BOARDING AND DURING TAXI, #3 FLT ATTENDANT AND MYSELF (#4) OBSERVED A PERSON DRESSED IN CIVILIAN CLOTHING AND SUNGLASSES STANDING IN THE FORWARD GALLEY. WE BOTH ASSUMED HE WAS A JUMP SEATING CREW MEMBER. WHEN #3 FLT ATTENDANT DID HER WALK THROUGH, SHE CONTINUED FORWARD TO IDENT THE PERSON IN THE FORWARD GALLEY. SHE INQUIRED ABOUT THE PERSON AND WAS TOLD BY #1 AND #2 FLT ATTENDANTS THAT HE WAS AN ILL PAX WHO TOLD FLT ATTENDANTS HE 'FELT BETTER WHILE STANDING' SO THEY ALLOWED HIM TO STAND. #3 FLT ATTENDANT CAME TO AFT GALLEY TO INFORM ME OF HER CONCERNS. I IMMEDIATELY WENT FORWARD AND TOLD THE MAN TO SIT DOWN. HE COULD NOT, FOR ANY REASON, STAND IN THE FORWARD GALLEY AND HE MUST BE SEATED DURING ACFT MOVEMENT. I ALSO INFORMED #1 AND #2 FLT ATTENDANTS OF FAR'S AND CURRENT SECURITY WARNINGS. #1 AND #2 FLT ATTENDANTS SAID THEY NEVER EVEN KNEW THE ACFT WAS MOVING. ALSO SAID THEY WERE TRYING TO MAKE HIM SOME TEA TO HELP CALM HIS STOMACH.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Flight attendants allowed a passenger to stand in the forward galley while taxiing because he was feeling ill.