Narrative:

We flew a trip from sfo to anc. We were pressured from the company to take minimum rest. We said no, and remained overnight in anc. Next day we flew anc-tpe. We left 13 mins early and that broke the 12 in 24 hour rule. We did not do this intentionally and had a lot of pressure from the company to leave early. The company's computer system should have caught this, as we should have. Better scheduling would have prevented this. We were told to leave early and trusted the company. This was not intentional, and should have been very preventable. Supplemental information from acn 585831: 3 crewmembers and myself were to depart out of sfo to tpe. One crewmember did not show up, so the company asked us to leave as soon as possible and fly to anchorage, go into crew rest, then prepare to leave for tpe from anc. The following morning, jun/mon/03, I received a wake-up call notifying me of an XA30 departure for tpe. The station representative informed us the company had approved us for an early departure. I was notified later that we might have a 12 in 24 hour violation. I went back and calculated my times and came up with 12 hours 13 mins in 24 hours. I had assumed that with the rest we took in anc we were ok on our duty time. None of us intentionally violated the duty times. Had I been aware, I would not have departed early or requested more rest time. Supplemental information from acn 585828: upon arrival in my hotel room in anc on the evening of return from tpe, I received a voice mail from a member of my union's scheduling committee saying I had a 13 min crew day violation that occurred on a june anc-tpe flight. In my june bid line, I was awarded a pattern that was to be completed in 9 days. I was involuntarily extended. The aircraft was fueled for sfo-tpe flight and after coordination with company operations, it was determined that we would defuel and fly to anc. After defueling 30000 kilos of fuel to allow us to land just under our maximum landing weight, and balancing the #2 and #3 main tanks to maintain tank balance limits, we blocked for anc. Upon landing and en route to the hotel, we called scheduling who reinforced the 12 hours rest period (block-to-block) and for us to depart as soon as possible. When we reported to our anc operations office the as soon as possible departure was again emphasized and we were told operations said a 15 min early departure was authority/authorized. Apparently the 15 min early block was the problem as I was told on the 4TH day (after yet another extension now with a return date of another 4 days).

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Original NASA ASRS Text

Title: A B747-400, 3 PERSON CARGO FLT CREW EXCEEDS THEIR SCHEDULED 12 HRS IN A 24 HR PERIOD WHEN DEP 15 MINS PRIOR TO SCHEDULED BLOCK TIME FROM ANC, AK.

Narrative: WE FLEW A TRIP FROM SFO TO ANC. WE WERE PRESSURED FROM THE COMPANY TO TAKE MINIMUM REST. WE SAID NO, AND REMAINED OVERNIGHT IN ANC. NEXT DAY WE FLEW ANC-TPE. WE LEFT 13 MINS EARLY AND THAT BROKE THE 12 IN 24 HR RULE. WE DID NOT DO THIS INTENTIONALLY AND HAD A LOT OF PRESSURE FROM THE COMPANY TO LEAVE EARLY. THE COMPANY'S COMPUTER SYS SHOULD HAVE CAUGHT THIS, AS WE SHOULD HAVE. BETTER SCHEDULING WOULD HAVE PREVENTED THIS. WE WERE TOLD TO LEAVE EARLY AND TRUSTED THE COMPANY. THIS WAS NOT INTENTIONAL, AND SHOULD HAVE BEEN VERY PREVENTABLE. SUPPLEMENTAL INFO FROM ACN 585831: 3 CREWMEMBERS AND MYSELF WERE TO DEPART OUT OF SFO TO TPE. ONE CREWMEMBER DID NOT SHOW UP, SO THE COMPANY ASKED US TO LEAVE ASAP AND FLY TO ANCHORAGE, GO INTO CREW REST, THEN PREPARE TO LEAVE FOR TPE FROM ANC. THE FOLLOWING MORNING, JUN/MON/03, I RECEIVED A WAKE-UP CALL NOTIFYING ME OF AN XA30 DEP FOR TPE. THE STATION REPRESENTATIVE INFORMED US THE COMPANY HAD APPROVED US FOR AN EARLY DEP. I WAS NOTIFIED LATER THAT WE MIGHT HAVE A 12 IN 24 HR VIOLATION. I WENT BACK AND CALCULATED MY TIMES AND CAME UP WITH 12 HRS 13 MINS IN 24 HRS. I HAD ASSUMED THAT WITH THE REST WE TOOK IN ANC WE WERE OK ON OUR DUTY TIME. NONE OF US INTENTIONALLY VIOLATED THE DUTY TIMES. HAD I BEEN AWARE, I WOULD NOT HAVE DEPARTED EARLY OR REQUESTED MORE REST TIME. SUPPLEMENTAL INFO FROM ACN 585828: UPON ARR IN MY HOTEL ROOM IN ANC ON THE EVENING OF RETURN FROM TPE, I RECEIVED A VOICE MAIL FROM A MEMBER OF MY UNION'S SCHEDULING COMMITTEE SAYING I HAD A 13 MIN CREW DAY VIOLATION THAT OCCURRED ON A JUNE ANC-TPE FLT. IN MY JUNE BID LINE, I WAS AWARDED A PATTERN THAT WAS TO BE COMPLETED IN 9 DAYS. I WAS INVOLUNTARILY EXTENDED. THE ACFT WAS FUELED FOR SFO-TPE FLT AND AFTER COORD WITH COMPANY OPS, IT WAS DETERMINED THAT WE WOULD DEFUEL AND FLY TO ANC. AFTER DEFUELING 30000 KILOS OF FUEL TO ALLOW US TO LAND JUST UNDER OUR MAX LNDG WT, AND BALANCING THE #2 AND #3 MAIN TANKS TO MAINTAIN TANK BAL LIMITS, WE BLOCKED FOR ANC. UPON LNDG AND ENRTE TO THE HOTEL, WE CALLED SCHEDULING WHO REINFORCED THE 12 HRS REST PERIOD (BLOCK-TO-BLOCK) AND FOR US TO DEPART ASAP. WHEN WE RPTED TO OUR ANC OPS OFFICE THE ASAP DEP WAS AGAIN EMPHASIZED AND WE WERE TOLD OPS SAID A 15 MIN EARLY DEP WAS AUTH. APPARENTLY THE 15 MIN EARLY BLOCK WAS THE PROB AS I WAS TOLD ON THE 4TH DAY (AFTER YET ANOTHER EXTENSION NOW WITH A RETURN DATE OF ANOTHER 4 DAYS).

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.