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|
Attributes | |
ACN | 586770 |
Time | |
Date | 200306 |
Day | Wed |
Local Time Of Day | 1201 To 1800 |
Place | |
Locale Reference | airport : dfw.airport |
State Reference | TX |
Altitude | agl single value : 0 |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | Commercial Fixed Wing |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : parked |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Qualification | pilot : atp |
ASRS Report | 586770 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight crew : first officer |
Events | |
Anomaly | aircraft equipment problem : less severe maintenance problem : improper documentation non adherence : company policies non adherence : published procedure |
Independent Detector | other other : 3 |
Resolutory Action | other |
Consequence | faa : investigated faa : reviewed incident with flight crew other other |
Supplementary | |
Problem Areas | Cabin Crew Human Performance Company Aircraft |
Primary Problem | Cabin Crew Human Performance |
Narrative:
My crew and I picked nxxxx for a hou turn. On arrival at the gate, we were met by an FAA inspector who advised that she would be doing a cabin inspection to hou. All was going fine until flight attendant found a post-it note stuck on one of the coffee pots that read, 'this coffee pot inoperative per maintenance.' there was no signature, just a smiley face drawn at the bottom. The FAA inspector had seen the note. The note was brought to me. I entered the description in the logbook and called maintenance. Maintenance replaced the coffee pot and signed off the logbook. The FAA inspector kept the note. I asked for a copy of it and she advised that she would make me a copy. Did not see her again.
Original NASA ASRS Text
Title: E135 INBOUND FLT ATTENDANT LEFT A NOTE FOR THE OUTBOUND FLT ATTENDANT ABOUT A MALFUNCTIONING COFFEE MAKER. THE NOTE WAS FOUND BY AN FAA INSPECTOR DOING A CABIN CHK.
Narrative: MY CREW AND I PICKED NXXXX FOR A HOU TURN. ON ARR AT THE GATE, WE WERE MET BY AN FAA INSPECTOR WHO ADVISED THAT SHE WOULD BE DOING A CABIN INSPECTION TO HOU. ALL WAS GOING FINE UNTIL FLT ATTENDANT FOUND A POST-IT NOTE STUCK ON ONE OF THE COFFEE POTS THAT READ, 'THIS COFFEE POT INOP PER MAINT.' THERE WAS NO SIGNATURE, JUST A SMILEY FACE DRAWN AT THE BOTTOM. THE FAA INSPECTOR HAD SEEN THE NOTE. THE NOTE WAS BROUGHT TO ME. I ENTERED THE DESCRIPTION IN THE LOGBOOK AND CALLED MAINT. MAINT REPLACED THE COFFEE POT AND SIGNED OFF THE LOGBOOK. THE FAA INSPECTOR KEPT THE NOTE. I ASKED FOR A COPY OF IT AND SHE ADVISED THAT SHE WOULD MAKE ME A COPY. DID NOT SEE HER AGAIN.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.