CL65 flight crew departs ord with aircraft not within weight and balance parameters.

Attributes
ACN	587942
Time
Date	200307
Day	Fri
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : ord.airport
State Reference	IL
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Regional Jet CL65, Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	ground : preflight
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp pilot : cfi
Experience	flight time last 90 days : 200 flight time total : 5000 flight time type : 1000
ASRS Report	587942
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	non adherence : company policies non adherence : published procedure other anomaly other
Independent Detector	other other : 3
Resolutory Action	none taken : detected after the fact
Consequence	other
Supplementary
Problem Areas	Flight Crew Human Performance Company Aircraft
Primary Problem	Company

Narrative:

After receiving final takeoff weight and balance numbers from company operations, we departed ord. After departure, we were contacted by company operations and told that our takeoff weight and balance numbers were incorrect and we were out of center of gravity. In order to correct the problem, we were asked to move 1 passenger to the back of the aircraft. At 10000 ft, we complied with the request. We continued to our destination. All flight characteristics were normal. In a phone conversation with the load planner after the flight, I determined that the problem was with the load planner receiving the wrong baggage count for the flight. We discussed the problem and I was told that the load planning supervisor would correct the problem and see that it would never happen again.

Original NASA ASRS Text

Title: CL65 FLT CREW DEPARTS ORD WITH ACFT NOT WITHIN WT AND BAL PARAMETERS.

Narrative: AFTER RECEIVING FINAL TKOF WT AND BAL NUMBERS FROM COMPANY OPS, WE DEPARTED ORD. AFTER DEP, WE WERE CONTACTED BY COMPANY OPS AND TOLD THAT OUR TKOF WT AND BAL NUMBERS WERE INCORRECT AND WE WERE OUT OF CTR OF GRAVITY. IN ORDER TO CORRECT THE PROB, WE WERE ASKED TO MOVE 1 PAX TO THE BACK OF THE ACFT. AT 10000 FT, WE COMPLIED WITH THE REQUEST. WE CONTINUED TO OUR DEST. ALL FLT CHARACTERISTICS WERE NORMAL. IN A PHONE CONVERSATION WITH THE LOAD PLANNER AFTER THE FLT, I DETERMINED THAT THE PROB WAS WITH THE LOAD PLANNER RECEIVING THE WRONG BAGGAGE COUNT FOR THE FLT. WE DISCUSSED THE PROB AND I WAS TOLD THAT THE LOAD PLANNING SUPVR WOULD CORRECT THE PROB AND SEE THAT IT WOULD NEVER HAPPEN AGAIN.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.