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|
Attributes | |
ACN | 603370 |
Time | |
Date | 200311 |
Day | Wed |
Local Time Of Day | 1201 To 1800 |
Place | |
Locale Reference | atc facility : zdc.artcc |
State Reference | VA |
Environment | |
Light | Daylight |
Aircraft 1 | |
Controlling Facilities | artcc : zfw.artcc |
Operator | common carrier : air carrier |
Make Model Name | MD-80 Series (DC-9-80) Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | climbout : intermediate altitude |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 3 |
Experience | flight attendant time airline total : 32 flight attendant time total : 32 flight attendant time type : 100 |
ASRS Report | 603370 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Events | |
Anomaly | cabin event : passenger misconduct non adherence : company policies non adherence : published procedure non adherence : far |
Independent Detector | other other : 1 |
Resolutory Action | other |
Consequence | other |
Supplementary | |
Problem Areas | Airspace Structure FAA Passenger Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
Passenger made trip to lavatory during security lockdown after takeoff from washington national airport. Passenger felt the 30 min period was over and he was allowed to use the restroom. When he was informed that the captain had not informed the passenger it was safe and 'ok' to be up in the cabin, he argued with the flight attendant. He persisted to argue with her, taking her away from her in-flight duties. This was witnessed by passenger. Later in the flight, this gentleman wrote a note to apologize for his behavior -- still insisting that he had a right to be up in the cabin. The captain was informed of the situation and made the decision to have the flight met by the auths.
Original NASA ASRS Text
Title: AN MDS80 FLT ATTENDANT RPTED TO THE CAPT THAT A PAX GOT UP TO USE THE LAVATORY BEFORE THE 30 MINS HAD EXPIRED AFTER DEPARTING DCA.
Narrative: PAX MADE TRIP TO LAVATORY DURING SECURITY LOCKDOWN AFTER TKOF FROM WASHINGTON NATIONAL ARPT. PAX FELT THE 30 MIN PERIOD WAS OVER AND HE WAS ALLOWED TO USE THE RESTROOM. WHEN HE WAS INFORMED THAT THE CAPT HAD NOT INFORMED THE PAX IT WAS SAFE AND 'OK' TO BE UP IN THE CABIN, HE ARGUED WITH THE FLT ATTENDANT. HE PERSISTED TO ARGUE WITH HER, TAKING HER AWAY FROM HER INFLT DUTIES. THIS WAS WITNESSED BY PAX. LATER IN THE FLT, THIS GENTLEMAN WROTE A NOTE TO APOLOGIZE FOR HIS BEHAVIOR -- STILL INSISTING THAT HE HAD A RIGHT TO BE UP IN THE CABIN. THE CAPT WAS INFORMED OF THE SIT AND MADE THE DECISION TO HAVE THE FLT MET BY THE AUTHS.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.