Cl-65 crew was given one clearance by fat clearance delivery. When they flew that clearance, ZLA radar controller indicated they were not flying the cleared route.

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Attributes
ACN	605132
Time
Date	200401
Day	Fri
Local Time Of Day	1201 To 1800
Place
Locale Reference	intersection : lando
State Reference	CA
Altitude	msl single value : 28000
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zla.artcc tower : fat.tower
Operator	common carrier : air carrier
Make Model Name	Regional Jet CL65, Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Navigation In Use	other
Flight Phase	climbout : intermediate altitude climbout : vacating altitude
Route In Use	enroute airway : j65.airway
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : multi engine pilot : commercial pilot : instrument
Experience	flight time last 90 days : 210 flight time total : 3000 flight time type : 400
ASRS Report	605132
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Events
Anomaly	non adherence : clearance other anomaly other other spatial deviation
Independent Detector	atc equipment other atc equipment : radar other controllera
Resolutory Action	controller : issued advisory controller : issued new clearance flight crew : returned to intended or assigned course other
Consequence	faa : investigated faa : reviewed incident with flight crew other
Supplementary
Problem Areas	Company FAA ATC Human Performance
Primary Problem	FAA
Air Traffic Incident	Inter Facility Coordination Failure
Situations
ATC Facility	other physical facility procedure or policy : fat.tower

Narrative:

We obtained our ATC clearance on the ground at fresno, 'cleared to phx fresno 5 departure ehf J65 lando as filed.' our release showed fat..ehf.J65.blh.ARLIN3.phx. My captain put in the FMS as the controller stated our clearance. While flying over lando intersection, we started our turn towards blh. ZLA was expecting us to remain on J65 to blh and begin the arlin arrival into phx. This is where the communication breakdown occurred. We were told by ZLA that this has happened in the past with multiple crews on this route. They have been trying to fix the problem and it continues to recur. We see exactly where the communication problems are. Giving the 'J65 lando' in our clearance leads us to put the following data into our FMS: 'fat..ehf.J65.lando.blh.ARLIN3.phx' and it leads us to think at lando, we stop J65 and go onto blh. Otherwise, why say anything about lando? Now if we had been given 'J65 lando J65 blh as filed' in our clearance, that also would be ok. If the controller had just stated 'cleared to phx as filed' we would have entered the flight plan as stated on the routing and we would have flown exactly what ZLA was expecting. However, from this point on, I have learned whenever anything has been changed, such as in this instance, I will clarify what is to be 'as filed.'

Original NASA ASRS Text

Title: CL-65 CREW WAS GIVEN ONE CLRNC BY FAT CLRNC DELIVERY. WHEN THEY FLEW THAT CLRNC, ZLA RADAR CTLR INDICATED THEY WERE NOT FLYING THE CLRED RTE.

Narrative: WE OBTAINED OUR ATC CLRNC ON THE GND AT FRESNO, 'CLRED TO PHX FRESNO 5 DEP EHF J65 LANDO AS FILED.' OUR RELEASE SHOWED FAT..EHF.J65.BLH.ARLIN3.PHX. MY CAPT PUT IN THE FMS AS THE CTLR STATED OUR CLRNC. WHILE FLYING OVER LANDO INTXN, WE STARTED OUR TURN TOWARDS BLH. ZLA WAS EXPECTING US TO REMAIN ON J65 TO BLH AND BEGIN THE ARLIN ARR INTO PHX. THIS IS WHERE THE COM BREAKDOWN OCCURRED. WE WERE TOLD BY ZLA THAT THIS HAS HAPPENED IN THE PAST WITH MULTIPLE CREWS ON THIS RTE. THEY HAVE BEEN TRYING TO FIX THE PROB AND IT CONTINUES TO RECUR. WE SEE EXACTLY WHERE THE COM PROBS ARE. GIVING THE 'J65 LANDO' IN OUR CLRNC LEADS US TO PUT THE FOLLOWING DATA INTO OUR FMS: 'FAT..EHF.J65.LANDO.BLH.ARLIN3.PHX' AND IT LEADS US TO THINK AT LANDO, WE STOP J65 AND GO ONTO BLH. OTHERWISE, WHY SAY ANYTHING ABOUT LANDO? NOW IF WE HAD BEEN GIVEN 'J65 LANDO J65 BLH AS FILED' IN OUR CLRNC, THAT ALSO WOULD BE OK. IF THE CTLR HAD JUST STATED 'CLRED TO PHX AS FILED' WE WOULD HAVE ENTERED THE FLT PLAN AS STATED ON THE ROUTING AND WE WOULD HAVE FLOWN EXACTLY WHAT ZLA WAS EXPECTING. HOWEVER, FROM THIS POINT ON, I HAVE LEARNED WHENEVER ANYTHING HAS BEEN CHANGED, SUCH AS IN THIS INSTANCE, I WILL CLARIFY WHAT IS TO BE 'AS FILED.'

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.