37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 606012 |
Time | |
Date | 200401 |
Day | Mon |
Local Time Of Day | 1201 To 1800 |
Place | |
Locale Reference | airport : mmlo.airport navaid : fod.vortac |
Altitude | agl single value : 0 |
Environment | |
Flight Conditions | VMC |
Light | Daylight |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | MD-80 Series (DC-9-80) Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : preflight |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 4 |
Experience | flight attendant time airline total : 6 flight attendant time total : 17 flight attendant time type : 100 |
ASRS Report | 606012 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty oversight : flight attendant in charge |
Events | |
Anomaly | cabin event : passenger misconduct non adherence : published procedure non adherence : far non adherence : company policies |
Independent Detector | other other : 1 |
Resolutory Action | other |
Consequence | other |
Supplementary | |
Problem Areas | Passenger Human Performance Company |
Primary Problem | Passenger Human Performance |
Narrative:
Incident occurred during a flight from bjx to dfw. The passenger in question had a boarding pass with seat in coach and asked where his seat was. The moment he spoke I could smell the liquor on his breath. He continued to speak loudly and act funny. I quickly informed the #1 flight attendant who went to investigate. She returned and informed the captain. The captain requested the gate agent who, in turn, requested the supervisor. The #1 flight attendant and I explained very clearly the situation to the supervisor, however, the supervisor made me go to the back and identify the passenger personally, even though I gave him the seat number. I did so under protest. I felt I was being placed in the middle of a situation that could have gotten out of hand. Fortunately, the passenger deplaned without further incident. The passenger was with 2 other passenger who also deplaned.
Original NASA ASRS Text
Title: AN MD80 FLT ATTENDANT RPTED THAT, AFTER DETECTING A DRUNK PAX AND SEEKING THE HELP OF THE GATE AGENT, SHE WAS FORCED BY THE SUPVR TO PERSONALLY IDENT THE INEBRIATED PAX, WHICH SHE FELT WAS INAPPROPRIATE.
Narrative: INCIDENT OCCURRED DURING A FLT FROM BJX TO DFW. THE PAX IN QUESTION HAD A BOARDING PASS WITH SEAT IN COACH AND ASKED WHERE HIS SEAT WAS. THE MOMENT HE SPOKE I COULD SMELL THE LIQUOR ON HIS BREATH. HE CONTINUED TO SPEAK LOUDLY AND ACT FUNNY. I QUICKLY INFORMED THE #1 FLT ATTENDANT WHO WENT TO INVESTIGATE. SHE RETURNED AND INFORMED THE CAPT. THE CAPT REQUESTED THE GATE AGENT WHO, IN TURN, REQUESTED THE SUPVR. THE #1 FLT ATTENDANT AND I EXPLAINED VERY CLRLY THE SIT TO THE SUPVR, HOWEVER, THE SUPVR MADE ME GO TO THE BACK AND IDENT THE PAX PERSONALLY, EVEN THOUGH I GAVE HIM THE SEAT NUMBER. I DID SO UNDER PROTEST. I FELT I WAS BEING PLACED IN THE MIDDLE OF A SIT THAT COULD HAVE GOTTEN OUT OF HAND. FORTUNATELY, THE PAX DEPLANED WITHOUT FURTHER INCIDENT. THE PAX WAS WITH 2 OTHER PAX WHO ALSO DEPLANED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.