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A B737 flight attendant in charge noticed that the first 2 seat sets were installed in the incorrect position by maintenance.
| Attributes | |
| ACN | 624434 |
| Time | |
| Date | 200407 |
| Day | Sat |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : hou.airport |
| State Reference | TX |
| Altitude | agl single value : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B737-300 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Experience | flight time last 90 days : 120 flight time total : 12000 flight time type : 5000 |
| ASRS Report | 624434 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Experience | flight time last 90 days : 200 |
| ASRS Report | 624435 |
| Events | |
| Anomaly | maintenance problem : improper maintenance non adherence : published procedure non adherence : company policies non adherence : far |
| Independent Detector | other other : 3 |
| Resolutory Action | other |
| Consequence | other |
| Factors | |
| Maintenance | performance deficiency : installation |
| Supplementary | |
| Problem Areas | Aircraft Maintenance Human Performance |
| Primary Problem | Maintenance Human Performance |
Narrative:
The 'a' flight attendant advised that during ZZZ boarding and hou deplaning, passenger's 'rollaboard' suitcases were 'catching' on the seats at row 1 seats abc and that the seat set seemed to be sticking out into the aisle. On inspection, maintenance found that row 1 seat set abc and row 2 seat set abc had been incorrectly installed and, in fact, the seat set at row 1 should have been installed at row 2 and the seat set at row 2 was the narrow set that should have been installed at row 1. According to the mechanic that resolved the problem, both seat sets had the same part number which would seem to be incorrect. Supplemental information from acn 624435: but switching the 2 row sets corrected the problem.
Original NASA ASRS Text
Title: A B737 FLT ATTENDANT IN CHARGE NOTICED THAT THE FIRST 2 SEAT SETS WERE INSTALLED IN THE INCORRECT POS BY MAINT.
Narrative: THE 'A' FLT ATTENDANT ADVISED THAT DURING ZZZ BOARDING AND HOU DEPLANING, PAX'S 'ROLLABOARD' SUITCASES WERE 'CATCHING' ON THE SEATS AT ROW 1 SEATS ABC AND THAT THE SEAT SET SEEMED TO BE STICKING OUT INTO THE AISLE. ON INSPECTION, MAINT FOUND THAT ROW 1 SEAT SET ABC AND ROW 2 SEAT SET ABC HAD BEEN INCORRECTLY INSTALLED AND, IN FACT, THE SEAT SET AT ROW 1 SHOULD HAVE BEEN INSTALLED AT ROW 2 AND THE SEAT SET AT ROW 2 WAS THE NARROW SET THAT SHOULD HAVE BEEN INSTALLED AT ROW 1. ACCORDING TO THE MECH THAT RESOLVED THE PROB, BOTH SEAT SETS HAD THE SAME PART NUMBER WHICH WOULD SEEM TO BE INCORRECT. SUPPLEMENTAL INFO FROM ACN 624435: BUT SWITCHING THE 2 ROW SETS CORRECTED THE PROB.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.