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ZBW controller experienced operational deviation when receiving controller failed to accept automatic handoff and answer landline for manual handoff.
| Attributes | |
| ACN | 633019 |
| Time | |
| Date | 200409 |
| Day | Thu |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | navaid : huo.vor |
| State Reference | NY |
| Altitude | msl single value : 7000 |
| Environment | |
| Flight Conditions | VMC |
| Light | Dusk |
| Aircraft 1 | |
| Operator | general aviation : corporate |
| Make Model Name | Gulfstream Jet Undifferentiated or Other Model |
| Operating Under FAR Part | Part 91 |
| Flight Phase | descent : intermediate altitude |
| Route In Use | arrival : on vectors |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | government : faa |
| Function | controller : radar |
| Qualification | controller : radar |
| Experience | controller radar : 15 controller time certified in position1 : 15 |
| ASRS Report | 633019 |
| Person 2 | |
| Affiliation | government : faa |
| Function | controller : radar |
| Qualification | controller : developmental |
| ASRS Report | 631959 |
| Events | |
| Anomaly | airspace violation : entry non adherence : required legal separation |
| Independent Detector | other controllera other controllerb |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | faa : investigated |
| Supplementary | |
| Problem Areas | ATC Human Performance |
| Primary Problem | ATC Human Performance |
| Air Traffic Incident | Operational Deviation Inter Facility Coordination Failure |
Narrative:
Automated handoff could not be accomplished and a manual handoff needed to be done. N90 would not acknowledge landline calls and a spin needed to be issued to aircraft. The ensuing vectors violated N90 airspace. This is a common problem and is a severe safety issue. Automation to N90 needs improvement. Supplemental information from acn 631959: aircraft was manual handoff, receiving controller did not answer line. Aircraft breached recovery controller's airspace before turn was accomplished.
Original NASA ASRS Text
Title: ZBW CTLR EXPERIENCED OPDEV WHEN RECEIVING CTLR FAILED TO ACCEPT AUTO HDOF AND ANSWER LANDLINE FOR MANUAL HDOF.
Narrative: AUTOMATED HDOF COULD NOT BE ACCOMPLISHED AND A MANUAL HDOF NEEDED TO BE DONE. N90 WOULD NOT ACKNOWLEDGE LANDLINE CALLS AND A SPIN NEEDED TO BE ISSUED TO ACFT. THE ENSUING VECTORS VIOLATED N90 AIRSPACE. THIS IS A COMMON PROB AND IS A SEVERE SAFETY ISSUE. AUTOMATION TO N90 NEEDS IMPROVEMENT. SUPPLEMENTAL INFO FROM ACN 631959: ACFT WAS MANUAL HDOF, RECEIVING CTLR DID NOT ANSWER LINE. ACFT BREACHED RECOVERY CTLR'S AIRSPACE BEFORE TURN WAS ACCOMPLISHED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.