Narrative:

During the landing approach to ZZZ1, a 'flaps fail' caution message appeared when the flap handle was selected from the 30 degree position to the 40 degree position. A go around was executed and coordinated with ATC. The controllers provided vectors to facilitate our troubleshooting and checklist execution. They did an excellent job of responding to our abnormal situation. The first officer did an excellent job of flying the aircraft while I ran the checklists, coordinated with dispatch, maintenance control, exceptions and of course, the flight attendant. I briefed the passenger about the nature of our flap indication and assured them that we would be landing safely after a thorough evaluation of the situation. The landing was made with 30 degrees flaps, uneventfully. Both the first officer and the flight attendant performed in an exemplary fashion under the circumstances. A good CRM atmosphere prevailed. My first officer and I crosschecked and supported each other well. We did pause to consider whether to raise the landing gear on climb out. The normal go around confign is gear up, flaps 8 degrees. In this situation, our flaps were locked at 30 degrees. I do remember seeing this fault in the simulator during training. The QRH procedure worked well. We did choose to raise the landing gear, by the way.

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Original NASA ASRS Text

Title: A CRJ200 CREW EXPERIENCED A 'FLAPS FAIL' CAUTION WHICH ANNUNCIATION ON FINAL APCH WHEN LNDG FLAPS WERE SELECTED.

Narrative: DURING THE LNDG APCH TO ZZZ1, A 'FLAPS FAIL' CAUTION MESSAGE APPEARED WHEN THE FLAP HANDLE WAS SELECTED FROM THE 30 DEG POS TO THE 40 DEG POS. A GAR WAS EXECUTED AND COORDINATED WITH ATC. THE CTLRS PROVIDED VECTORS TO FACILITATE OUR TROUBLESHOOTING AND CHKLIST EXECUTION. THEY DID AN EXCELLENT JOB OF RESPONDING TO OUR ABNORMAL SIT. THE FO DID AN EXCELLENT JOB OF FLYING THE ACFT WHILE I RAN THE CHKLISTS, COORDINATED WITH DISPATCH, MAINT CTL, EXCEPTIONS AND OF COURSE, THE FLT ATTENDANT. I BRIEFED THE PAX ABOUT THE NATURE OF OUR FLAP INDICATION AND ASSURED THEM THAT WE WOULD BE LNDG SAFELY AFTER A THOROUGH EVALUATION OF THE SIT. THE LNDG WAS MADE WITH 30 DEGS FLAPS, UNEVENTFULLY. BOTH THE FO AND THE FLT ATTENDANT PERFORMED IN AN EXEMPLARY FASHION UNDER THE CIRCUMSTANCES. A GOOD CRM ATMOSPHERE PREVAILED. MY FO AND I XCHKED AND SUPPORTED EACH OTHER WELL. WE DID PAUSE TO CONSIDER WHETHER TO RAISE THE LNDG GEAR ON CLBOUT. THE NORMAL GAR CONFIGN IS GEAR UP, FLAPS 8 DEGS. IN THIS SIT, OUR FLAPS WERE LOCKED AT 30 DEGS. I DO REMEMBER SEEING THIS FAULT IN THE SIMULATOR DURING TRAINING. THE QRH PROC WORKED WELL. WE DID CHOOSE TO RAISE THE LNDG GEAR, BY THE WAY.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.