 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Pilot advises that cabin attendant and pilot procedures for airborne access to the flight deck differ. Consequently; neither procedure is followed correctly.
| Attributes | |
| ACN | 643776 |
| Time | |
| Date | 200501 |
| Local Time Of Day | 0001 To 0600 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| ASRS Report | 643776 |
| Events | |
| Anomaly | non adherence : company policies |
| Independent Detector | other flight crewa |
| Resolutory Action | other |
| Supplementary | |
| Problem Areas | Company Flight Crew Human Performance Cabin Crew Human Performance |
| Primary Problem | Company |
| Situations | |
| Publication | Company Ops Manual |
Narrative:
Regarding operations manual page: flight deck exit and entry in-flight. The last 2 paragraphs describe the procedures for pilot re-entry to the flight deck. This procedure is not the same procedure that is in the flight attendant's manual. Very few pilots perform this procedure correctly; and I have not observed any flight attendants perform this procedure correctly (as per pilots operations manual).
Original NASA ASRS Text
Title: PLT ADVISES THAT CABIN ATTENDANT AND PLT PROCS FOR AIRBORNE ACCESS TO THE FLT DECK DIFFER. CONSEQUENTLY; NEITHER PROC IS FOLLOWED CORRECTLY.
Narrative: REGARDING OPS MANUAL PAGE: FLT DECK EXIT AND ENTRY INFLT. THE LAST 2 PARAGRAPHS DESCRIBE THE PROCS FOR PLT RE-ENTRY TO THE FLT DECK. THIS PROC IS NOT THE SAME PROC THAT IS IN THE FLT ATTENDANT'S MANUAL. VERY FEW PLTS PERFORM THIS PROC CORRECTLY; AND I HAVE NOT OBSERVED ANY FLT ATTENDANTS PERFORM THIS PROC CORRECTLY (AS PER PLTS OPS MANUAL).
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.