Narrative:

Sav ATC windows are dirty and scratched; tower shades are also dirty and scratched. The combination of these creates an unsafe cabin attendant operation; particularly during sunrise/sunset operations. Tower cabin attendant controllers are unable to clearly see if aircraft wheels are down for landing; or if aircraft are complying with ATC instructions; creating an unsafe operation. Our cleaning contract has seldom been enforced for the inside windows and shades and never to my knowledge been cleaned on the outside. They are not cleaned 'after hours' on the outside as ATC management and airways facility claims.

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Original NASA ASRS Text

Title: SAV CTLR EXPRESSED CONCERN REGARDING THE TWR WINDOWS AND SHADES REFERENCE CLEANING; SCRATCHES AND VIS LIMITATIONS.

Narrative: SAV ATC WINDOWS ARE DIRTY AND SCRATCHED; TWR SHADES ARE ALSO DIRTY AND SCRATCHED. THE COMBINATION OF THESE CREATES AN UNSAFE CAB OPERATION; PARTICULARLY DURING SUNRISE/SUNSET OPS. TWR CAB CTLRS ARE UNABLE TO CLEARLY SEE IF ACFT WHEELS ARE DOWN FOR LNDG; OR IF ACFT ARE COMPLYING WITH ATC INSTRUCTIONS; CREATING AN UNSAFE OPERATION. OUR CLEANING CONTRACT HAS SELDOM BEEN ENFORCED FOR THE INSIDE WINDOWS AND SHADES AND NEVER TO MY KNOWLEDGE BEEN CLEANED ON THE OUTSIDE. THEY ARE NOT CLEANED 'AFTER HOURS' ON THE OUTSIDE AS ATC MANAGEMENT AND AIRWAYS FACILITY CLAIMS.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.