A B757-200 was dispatched from a non maintenance station with an open log item on a missing static w...

Attributes
ACN	648460
Time
Date	200502
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : zzz.airport
State Reference	US
Altitude	agl single value : 0
Environment
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B757-200
Operating Under FAR Part	Part 121
Flight Phase	ground : maintenance
Person 1
Affiliation	company : air carrier
Function	other personnel other
ASRS Report	648460
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Events
Anomaly	aircraft equipment problem : less severe maintenance problem : improper documentation maintenance problem : improper maintenance maintenance problem : non compliance with mel non adherence : published procedure non adherence : far
Independent Detector	other other : 1
Resolutory Action	none taken : detected after the fact
Consequence	other
Factors
Maintenance	contributing factor : schedule pressure performance deficiency : non compliance with legal requirements performance deficiency : inspection performance deficiency : logbook entry
Supplementary
Problem Areas	Maintenance Human Performance Aircraft
Primary Problem	Maintenance Human Performance
Situations
Publication	Minimum Equipment List

Narrative:

I am a B757 maintenance coordinator with air carrier X in ZZZ. On feb/fri/05 at approximately XA00; I was contacted via ACARS and told that they had discovered a missing static wick on the right wingtip. MEL 23-61-01B states that this is not an item which may be flight crew placarded. That is to say that maintenance must be contacted to defer the item and sign the logbook. Mistakenly; I advised the crew to flight crew placard the item per MEL 23-61-01B and I obtained dispatcher approval to do so. (I should have contacted contract maintenance in ZZZ1 for this item.) as this was happening; other phone calls and ACARS messages were being handled by this desk and I did not respond to the crew with a control number for a flight crew placard as the procedure calls for due to the other distrs. Consequently; the flight departed ZZZ1 with an open log item for the missing static wick. Upon arrival ZZZ; the wick was restr and then later replaced by maintenance in ZZZ2 during layover. I feel that an increased workload may have contributed to my oversight regarding this MEL.

Original NASA ASRS Text

Title: A B757-200 WAS DISPATCHED FROM A NON MAINT STATION WITH AN OPEN LOG ITEM ON A MISSING STATIC WICK.

Narrative: I AM A B757 MAINT COORDINATOR WITH ACR X IN ZZZ. ON FEB/FRI/05 AT APPROX XA00; I WAS CONTACTED VIA ACARS AND TOLD THAT THEY HAD DISCOVERED A MISSING STATIC WICK ON THE R WINGTIP. MEL 23-61-01B STATES THAT THIS IS NOT AN ITEM WHICH MAY BE FLT CREW PLACARDED. THAT IS TO SAY THAT MAINT MUST BE CONTACTED TO DEFER THE ITEM AND SIGN THE LOGBOOK. MISTAKENLY; I ADVISED THE CREW TO FLT CREW PLACARD THE ITEM PER MEL 23-61-01B AND I OBTAINED DISPATCHER APPROVAL TO DO SO. (I SHOULD HAVE CONTACTED CONTRACT MAINT IN ZZZ1 FOR THIS ITEM.) AS THIS WAS HAPPENING; OTHER PHONE CALLS AND ACARS MESSAGES WERE BEING HANDLED BY THIS DESK AND I DID NOT RESPOND TO THE CREW WITH A CTL NUMBER FOR A FLT CREW PLACARD AS THE PROC CALLS FOR DUE TO THE OTHER DISTRS. CONSEQUENTLY; THE FLT DEPARTED ZZZ1 WITH AN OPEN LOG ITEM FOR THE MISSING STATIC WICK. UPON ARR ZZZ; THE WICK WAS RESTR AND THEN LATER REPLACED BY MAINT IN ZZZ2 DURING LAYOVER. I FEEL THAT AN INCREASED WORKLOAD MAY HAVE CONTRIBUTED TO MY OVERSIGHT REGARDING THIS MEL.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A B757-200 was dispatched from a non maintenance station with an open log item on a missing static wick.