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37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
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A B767-300ER captain complains about fatigue caused by international flight pilot's crew rest seat location in area subject to disruptions.
| Attributes | |
| ACN | 653982 |
| Time | |
| Date | 200504 |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | atc facility : zoa.artcc |
| State Reference | CA |
| Altitude | msl single value : 37000 |
| Environment | |
| Flight Conditions | VMC |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | artcc : zoa.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B767-300 and 300 ER |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Route In Use | enroute : pacific |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| ASRS Report | 653982 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | Other |
| Supplementary | |
| Problem Areas | Flight Crew Human Performance Company Cabin Crew Human Performance Passenger Human Performance |
| Primary Problem | Company |
Narrative:
B767 crew rest seat is a joke for a pilot to get any rest. Passenger behind use crew rest seat as a handle to get up and down; leave lights on; talk loudly. Flight attendants slam around in the galley and run carts into the crew rest seat; laughing and talking only 5 ft from where serious rest should be taking place. The flight attendant crew rest seats are enclosed by a curtain with a bulkhead between them and the first row of passenger. They even lay out almost flat. I have even had a passenger spill an alcoholic beverage in my lap. The pilots are expected to lay there; right in the middle of a meal service and get rest. As is often the case; I got no rest at all on my break; arriving at the destination to fly the airplane; shoot an approach in a 20 KT crosswind in the dark; barely able to keep my eyes open.
Original NASA ASRS Text
Title: A B767-300ER CAPT COMPLAINS ABOUT FATIGUE CAUSED BY INTL FLT PLT'S CREW REST SEAT LOCATION IN AREA SUBJECT TO DISRUPTIONS.
Narrative: B767 CREW REST SEAT IS A JOKE FOR A PLT TO GET ANY REST. PAX BEHIND USE CREW REST SEAT AS A HANDLE TO GET UP AND DOWN; LEAVE LIGHTS ON; TALK LOUDLY. FLT ATTENDANTS SLAM AROUND IN THE GALLEY AND RUN CARTS INTO THE CREW REST SEAT; LAUGHING AND TALKING ONLY 5 FT FROM WHERE SERIOUS REST SHOULD BE TAKING PLACE. THE FLT ATTENDANT CREW REST SEATS ARE ENCLOSED BY A CURTAIN WITH A BULKHEAD BTWN THEM AND THE FIRST ROW OF PAX. THEY EVEN LAY OUT ALMOST FLAT. I HAVE EVEN HAD A PAX SPILL AN ALCOHOLIC BEVERAGE IN MY LAP. THE PLTS ARE EXPECTED TO LAY THERE; RIGHT IN THE MIDDLE OF A MEAL SVC AND GET REST. AS IS OFTEN THE CASE; I GOT NO REST AT ALL ON MY BREAK; ARRIVING AT THE DEST TO FLY THE AIRPLANE; SHOOT AN APCH IN A 20 KT XWIND IN THE DARK; BARELY ABLE TO KEEP MY EYES OPEN.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.