Narrative:

On apr/wed/2005 at approximately xa:53 I was flying a helicopter on a return flight inbound for landing to hwd. Upon reaching union city theater; a check point near the edge of class D airspace for hayward; I attempted to contact the hwd airport control tower. I had to wait briefly for the controller to complete a radio transmission with another aircraft; so I began to slow up my helicopter outside of delta airspace on the edge of the airspace boundary. Upon completion of my first radio transmission to hwd tower; I was met with a terrible condescending and somewhat antagonistic attitude transmitted through the aircraft VHF radio from the controller. I briefly; attempted; out of shock to explain myself and this made the controller even angrier. The controller went off on me over the radio air and; in my opinion; was very unprofessional. I asked the controller if we could talk on a land telephone line and this continued to escalate the controller's anger higher. As I continued to fly my approach for landing to the airport; I realized that this controller had transmitted an attitude into my aircraft which caused a significant distraction to the safety of flight of my aircraft. Transmitting a human factors issue into my aircraft is an unacceptable conduct and does present a safety of flight issue which placed my passenger and aircraft in danger. Because of the obvious human factors issue presented to me; I realized that I may not have been able to handle any other emergencies that might have presented themselves to me on my approach to landing at hwd airport. The tower tapes to this incident should be reviewed and this incident should; in my opinion; be reviewed.

Related reports:

Google
 

Original NASA ASRS Text

Title: HELI PLT EXPRESSED FRUSTRATION REGARDING A SIGNIFICANT DISTRACTION CAUSED BY A HWD CTLR'S ATTITUDE.

Narrative: ON APR/WED/2005 AT APPROX XA:53 I WAS FLYING A HELI ON A RETURN FLT INBOUND FOR LNDG TO HWD. UPON REACHING UNION CITY THEATER; A CHK POINT NEAR THE EDGE OF CLASS D AIRSPACE FOR HAYWARD; I ATTEMPTED TO CONTACT THE HWD ARPT CTL TWR. I HAD TO WAIT BRIEFLY FOR THE CTLR TO COMPLETE A RADIO XMISSION WITH ANOTHER ACFT; SO I BEGAN TO SLOW UP MY HELI OUTSIDE OF DELTA AIRSPACE ON THE EDGE OF THE AIRSPACE BOUNDARY. UPON COMPLETION OF MY FIRST RADIO XMISSION TO HWD TWR; I WAS MET WITH A TERRIBLE CONDESCENDING AND SOMEWHAT ANTAGONISTIC ATTITUDE TRANSMITTED THROUGH THE ACFT VHF RADIO FROM THE CTLR. I BRIEFLY; ATTEMPTED; OUT OF SHOCK TO EXPLAIN MYSELF AND THIS MADE THE CTLR EVEN ANGRIER. THE CTLR WENT OFF ON ME OVER THE RADIO AIR AND; IN MY OPINION; WAS VERY UNPROFESSIONAL. I ASKED THE CTLR IF WE COULD TALK ON A LAND TELEPHONE LINE AND THIS CONTINUED TO ESCALATE THE CTLR'S ANGER HIGHER. AS I CONTINUED TO FLY MY APCH FOR LNDG TO THE ARPT; I REALIZED THAT THIS CTLR HAD TRANSMITTED AN ATTITUDE INTO MY ACFT WHICH CAUSED A SIGNIFICANT DISTRACTION TO THE SAFETY OF FLT OF MY ACFT. TRANSMITTING A HUMAN FACTORS ISSUE INTO MY ACFT IS AN UNACCEPTABLE CONDUCT AND DOES PRESENT A SAFETY OF FLT ISSUE WHICH PLACED MY PAX AND ACFT IN DANGER. BECAUSE OF THE OBVIOUS HUMAN FACTORS ISSUE PRESENTED TO ME; I REALIZED THAT I MAY NOT HAVE BEEN ABLE TO HANDLE ANY OTHER EMERGENCIES THAT MIGHT HAVE PRESENTED THEMSELVES TO ME ON MY APCH TO LNDG AT HWD ARPT. THE TWR TAPES TO THIS INCIDENT SHOULD BE REVIEWED AND THIS INCIDENT SHOULD; IN MY OPINION; BE REVIEWED.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.