Narrative:

I had been working R34 which was combined with R33/16/17/85. The supervisor instructed that R16/17/85/86 be split off. I gave a briefing to mr X who assumed R34/33; and slid across to sector 16 to continue working the other sectors. In the transition; I inadvertently did not xfer the track on air carrier X at FL380 to R16. Subsequently; I climbed air carrier Y to FL380. Prior to loss of separation; I amended air carrier Y clearance to FL370; but clearance was not received in a timely manner due to air carrier Y taking the clearance in error. After air carrier Y finally read back the clearance; I turned air carrier X 30 degrees right for an added measure of safety. Contributing factors were high volume and complexity of traffic; and inadequate level of ATC staffing which prevented the sectors from being decombined sooner.

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Original NASA ASRS Text

Title: ZJX CTLR EXPERIENCED OPERROR AT FL380 DURING SECTOR DECOMBINING PROCS WHEN DATA INFO WAS NOT XFERRED TO THE APPROPRIATE DISPLAY.

Narrative: I HAD BEEN WORKING R34 WHICH WAS COMBINED WITH R33/16/17/85. THE SUPVR INSTRUCTED THAT R16/17/85/86 BE SPLIT OFF. I GAVE A BRIEFING TO MR X WHO ASSUMED R34/33; AND SLID ACROSS TO SECTOR 16 TO CONTINUE WORKING THE OTHER SECTORS. IN THE TRANSITION; I INADVERTENTLY DID NOT XFER THE TRACK ON ACR X AT FL380 TO R16. SUBSEQUENTLY; I CLBED ACR Y TO FL380. PRIOR TO LOSS OF SEPARATION; I AMENDED ACR Y CLRNC TO FL370; BUT CLRNC WAS NOT RECEIVED IN A TIMELY MANNER DUE TO ACR Y TAKING THE CLRNC IN ERROR. AFTER ACR Y FINALLY READ BACK THE CLRNC; I TURNED ACR X 30 DEGS R FOR AN ADDED MEASURE OF SAFETY. CONTRIBUTING FACTORS WERE HIGH VOLUME AND COMPLEXITY OF TFC; AND INADEQUATE LEVEL OF ATC STAFFING WHICH PREVENTED THE SECTORS FROM BEING DECOMBINED SOONER.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.