Narrative:

This passenger; initially at boarding; acted a little unusual (he was a little loud; drank water; champagne and orange juice). I went on first break. When I got up I was informed as to what had gone on with this passenger and his reaction to the lady next to him having spilled his wine on his seat when she went to the bathroom. (He was already up and in the other lav.) later the lady informed the authorities meeting the aircraft that she had asked him to put his foot rest in; but he would not do it. The 1ST flight attendant told him about the spill; but that it was ok now because blankets had been used to cover the spill. I was told that he went 'ballistic.' he was told that the passenger had had a stroke a few years before and therefore was a little unsteady on her feet. Again; he went 'ballistic' that he was sitting next to a 'cripple.' he demanded to speak with the captain. I was told that the pilot who was on break told him that his son was a cripple and that he would be glad to situation next to the lady -- that he would trade seats with him. He refused this offer. The purser and #6 went on break then; and the passenger went to the lav. When he got out he told me to bring him a bloody mary. I said (as I was told to say by the purser) that the bar was closed. He asked if it was closed to everyone or just him. I said; 'basically for everyone; but specifically it was my understanding that you and the purser have already talked about the authorities meeting the plane and therefore no more drinks would be served to you.' he walked out before I finished. He would come into the galley on occasion; say ugly things. Then he would leave not letting me finish my answers. A short while later; he rang the call light. I went to his seat and he said that this was the worst flight ever; all of us should retire; this is the flight of the old; the fat; and the ugly; etc. He also complained that he was seated beside someone with a stroke. He used a lot of foul language and demanded to speak with the captain (who was on break.) I woke the captain up; relayed the most recent events; and the captain said to tell him that he would talk with him on the jet bridge with the authorities. This man also had relayed that he had been arrested once before because of an altercation with a flight attendant. The cockpit crew was in touch with dispatch who had no record of this. I was frightened and nervous. This man seemed like a bomb about to explode.

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Original NASA ASRS Text

Title: AN UNRULY PAX ON AN INTERNATIONAL B767 FLT WAS MET BY POLICE.

Narrative: THIS PAX; INITIALLY AT BOARDING; ACTED A LITTLE UNUSUAL (HE WAS A LITTLE LOUD; DRANK WATER; CHAMPAGNE AND ORANGE JUICE). I WENT ON FIRST BREAK. WHEN I GOT UP I WAS INFORMED AS TO WHAT HAD GONE ON WITH THIS PAX AND HIS REACTION TO THE LADY NEXT TO HIM HAVING SPILLED HIS WINE ON HIS SEAT WHEN SHE WENT TO THE BATHROOM. (HE WAS ALREADY UP AND IN THE OTHER LAV.) LATER THE LADY INFORMED THE AUTHORITIES MEETING THE ACFT THAT SHE HAD ASKED HIM TO PUT HIS FOOT REST IN; BUT HE WOULD NOT DO IT. THE 1ST FLT ATTENDANT TOLD HIM ABOUT THE SPILL; BUT THAT IT WAS OK NOW BECAUSE BLANKETS HAD BEEN USED TO COVER THE SPILL. I WAS TOLD THAT HE WENT 'BALLISTIC.' HE WAS TOLD THAT THE PAX HAD HAD A STROKE A FEW YEARS BEFORE AND THEREFORE WAS A LITTLE UNSTEADY ON HER FEET. AGAIN; HE WENT 'BALLISTIC' THAT HE WAS SITTING NEXT TO A 'CRIPPLE.' HE DEMANDED TO SPEAK WITH THE CAPT. I WAS TOLD THAT THE PLT WHO WAS ON BREAK TOLD HIM THAT HIS SON WAS A CRIPPLE AND THAT HE WOULD BE GLAD TO SIT NEXT TO THE LADY -- THAT HE WOULD TRADE SEATS WITH HIM. HE REFUSED THIS OFFER. THE PURSER AND #6 WENT ON BREAK THEN; AND THE PAX WENT TO THE LAV. WHEN HE GOT OUT HE TOLD ME TO BRING HIM A BLOODY MARY. I SAID (AS I WAS TOLD TO SAY BY THE PURSER) THAT THE BAR WAS CLOSED. HE ASKED IF IT WAS CLOSED TO EVERYONE OR JUST HIM. I SAID; 'BASICALLY FOR EVERYONE; BUT SPECIFICALLY IT WAS MY UNDERSTANDING THAT YOU AND THE PURSER HAVE ALREADY TALKED ABOUT THE AUTHORITIES MEETING THE PLANE AND THEREFORE NO MORE DRINKS WOULD BE SERVED TO YOU.' HE WALKED OUT BEFORE I FINISHED. HE WOULD COME INTO THE GALLEY ON OCCASION; SAY UGLY THINGS. THEN HE WOULD LEAVE NOT LETTING ME FINISH MY ANSWERS. A SHORT WHILE LATER; HE RANG THE CALL LIGHT. I WENT TO HIS SEAT AND HE SAID THAT THIS WAS THE WORST FLT EVER; ALL OF US SHOULD RETIRE; THIS IS THE FLT OF THE OLD; THE FAT; AND THE UGLY; ETC. HE ALSO COMPLAINED THAT HE WAS SEATED BESIDE SOMEONE WITH A STROKE. HE USED A LOT OF FOUL LANGUAGE AND DEMANDED TO SPEAK WITH THE CAPT (WHO WAS ON BREAK.) I WOKE THE CAPT UP; RELAYED THE MOST RECENT EVENTS; AND THE CAPT SAID TO TELL HIM THAT HE WOULD TALK WITH HIM ON THE JET BRIDGE WITH THE AUTHORITIES. THIS MAN ALSO HAD RELAYED THAT HE HAD BEEN ARRESTED ONCE BEFORE BECAUSE OF AN ALTERCATION WITH A FLT ATTENDANT. THE COCKPIT CREW WAS IN TOUCH WITH DISPATCH WHO HAD NO RECORD OF THIS. I WAS FRIGHTENED AND NERVOUS. THIS MAN SEEMED LIKE A BOMB ABOUT TO EXPLODE.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.