37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 672091 |
Time | |
Date | 200509 |
Place | |
Locale Reference | airport : zzz.airport |
State Reference | US |
Aircraft 1 | |
Controlling Facilities | artcc : zzz.artcc |
Operator | common carrier : air carrier |
Make Model Name | B737 Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | cruise : level |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Experience | flight attendant time airline total : 18 flight attendant time total : 18 |
ASRS Report | 672091 |
Person 2 | |
Function | observation : passenger |
Events | |
Anomaly | cabin event : passenger misconduct |
Independent Detector | aircraft equipment other aircraft equipment : flying bread in cabin other other : 1 |
Resolutory Action | none taken : detected after the fact other |
Supplementary | |
Problem Areas | Passenger Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
Lady was angry that she had to pay for her sandwich. She was yelling/screaming; shaking her fist and pointing her finger in flight attendant's face and threw the sandwich at flight attendant's head.
Original NASA ASRS Text
Title: PAX ABOARD B737 BECOMES IRATE WHEN TOLD SHE MUST PAY FOR SANDWICH.
Narrative: LADY WAS ANGRY THAT SHE HAD TO PAY FOR HER SANDWICH. SHE WAS YELLING/SCREAMING; SHAKING HER FIST AND POINTING HER FINGER IN FLT ATTENDANT'S FACE AND THREW THE SANDWICH AT FLT ATTENDANT'S HEAD.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.