Narrative:

In regards to MEL 21-28 issued on aircraft. I received a call from lead technician coordinator requesting MEL 21-28 for a 'cabin temperature indication inoperative.' I asked maintenance if the problem was the 'cabin temperature indication inoperative' and maintenance concurred. I asked maintenance operations controller for a confirmation check on this MEL; and when he asked me for information about the MEL; I relayed to him the same information that I received from maintenance. This was a perfectly legal MEL with the information that I received from the maintenance lead technician. I was never informed of the duct temperature indication portion of the gauge being inoperative as well. My suggestion will begin with an MEL revision in this particular MEL 21-28; in the remarks portion of the MEL we should add the statement 'do not apply to duct temperature function of dual indicator.' supplemental information from acn 676010: in some cases; it would be beneficial if maintenance operations coordinator could speak directly with the mechanic that is putting his name in the logbook -- that way; questions could be asked.

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Original NASA ASRS Text

Title: A SAAB 340 WAS DISPATCHED WITH THE L DUCT TEMP INDICATOR INOP IN CONFLICT WITH THE MEL. DUAL INDICATOR CABIN TEMP AND DUCT TEMP.

Narrative: IN REGARDS TO MEL 21-28 ISSUED ON ACFT. I RECEIVED A CALL FROM LEAD TECHNICIAN COORDINATOR REQUESTING MEL 21-28 FOR A 'CABIN TEMP INDICATION INOP.' I ASKED MAINT IF THE PROB WAS THE 'CABIN TEMP INDICATION INOP' AND MAINT CONCURRED. I ASKED MAINT OPS CTLR FOR A CONFIRMATION CHK ON THIS MEL; AND WHEN HE ASKED ME FOR INFO ABOUT THE MEL; I RELAYED TO HIM THE SAME INFO THAT I RECEIVED FROM MAINT. THIS WAS A PERFECTLY LEGAL MEL WITH THE INFO THAT I RECEIVED FROM THE MAINT LEAD TECHNICIAN. I WAS NEVER INFORMED OF THE DUCT TEMP INDICATION PORTION OF THE GAUGE BEING INOP AS WELL. MY SUGGESTION WILL BEGIN WITH AN MEL REVISION IN THIS PARTICULAR MEL 21-28; IN THE REMARKS PORTION OF THE MEL WE SHOULD ADD THE STATEMENT 'DO NOT APPLY TO DUCT TEMP FUNCTION OF DUAL INDICATOR.' SUPPLEMENTAL INFO FROM ACN 676010: IN SOME CASES; IT WOULD BE BENEFICIAL IF MAINT OPS COORDINATOR COULD SPEAK DIRECTLY WITH THE MECH THAT IS PUTTING HIS NAME IN THE LOGBOOK -- THAT WAY; QUESTIONS COULD BE ASKED.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.