Narrative:

We were cleared on an IFR clearance to depart runway 31L at jfk. We were cleared on the kennedy 9 departure with the canarsie climb. We entered the departure runway and SID procedure plus the cri climb into the collins pro-line 21 FMS system in the aircraft. After departure I activated the autoplt in FMS capture mode. The aircraft proceeded to climb in the SID departure direct cri. When we arrived at cri the FMS indicated a right turn to intercept the 176 degree radial of cri -- the wrong direction. I disconnected the autoplt; stopped the turn; and started a left turn to intercept the 176 degree radial of cri. ATC called us immediately and ordered an immediate left turn to 180 degrees; then asked if we had been issued the cri climb. We answered yes. They informed us that we turned the wrong way. The flight proceeded normally from that point on by us hand flying the aircraft. The collins pro-line 21 FMS system in our aircraft is notorious for this type of fault. Collins refuses to admit any technical problem with the FMS system. We have recently filed an official complaint with the collins tech people for this very problem. Our company policy from this point forward will be to hand fly any critical procedure. We are confident that collins avionics will do nothing to solve this fleet problem. There was no conflict with any other aircraft. ATC's due diligence and flight crew action prevented any further problems. Callback conversation with reporter revealed the following information: reporter advised the FMS also has a history of starting a right hand 360 degree turn at lolly intersection on the kingston arrival to jfk. Initially non responsive; the mfgr has recently issued a bulletin regarding the lolly anomaly; but have yet to respond to the cri problem addressed in the report. The stated the bulletin regarding the lolly problem seems unrelated to the cri anomaly inasmuch as no waypoints are/were deleted in the cri scenario.

Related reports:

Google
 

Original NASA ASRS Text

Title: BE40 DEPARTING JFK ON KENNEDY DEP; CANARISE CLB; WITH AUTOPLT COUPLED; TURNS R VICE L AT CRI. AUTOPLT WAS ENGAGED IN THE APPROPRIATE LATERAL AUTOPLT MODE AND THE NAV DISPLAY MAP DISPLAYED THE CORRECT TRACK OUTBND ON THE CRI 176 DEG R.

Narrative: WE WERE CLRED ON AN IFR CLRNC TO DEPART RWY 31L AT JFK. WE WERE CLRED ON THE KENNEDY 9 DEP WITH THE CANARSIE CLB. WE ENTERED THE DEP RWY AND SID PROC PLUS THE CRI CLB INTO THE COLLINS PRO-LINE 21 FMS SYSTEM IN THE ACFT. AFTER DEP I ACTIVATED THE AUTOPLT IN FMS CAPTURE MODE. THE ACFT PROCEEDED TO CLB IN THE SID DEP DIRECT CRI. WHEN WE ARRIVED AT CRI THE FMS INDICATED A R TURN TO INTERCEPT THE 176 DEG RADIAL OF CRI -- THE WRONG DIRECTION. I DISCONNECTED THE AUTOPLT; STOPPED THE TURN; AND STARTED A L TURN TO INTERCEPT THE 176 DEG RADIAL OF CRI. ATC CALLED US IMMEDIATELY AND ORDERED AN IMMEDIATE L TURN TO 180 DEGS; THEN ASKED IF WE HAD BEEN ISSUED THE CRI CLB. WE ANSWERED YES. THEY INFORMED US THAT WE TURNED THE WRONG WAY. THE FLT PROCEEDED NORMALLY FROM THAT POINT ON BY US HAND FLYING THE ACFT. THE COLLINS PRO-LINE 21 FMS SYSTEM IN OUR ACFT IS NOTORIOUS FOR THIS TYPE OF FAULT. COLLINS REFUSES TO ADMIT ANY TECHNICAL PROB WITH THE FMS SYSTEM. WE HAVE RECENTLY FILED AN OFFICIAL COMPLAINT WITH THE COLLINS TECH PEOPLE FOR THIS VERY PROB. OUR COMPANY POLICY FROM THIS POINT FORWARD WILL BE TO HAND FLY ANY CRITICAL PROC. WE ARE CONFIDENT THAT COLLINS AVIONICS WILL DO NOTHING TO SOLVE THIS FLEET PROB. THERE WAS NO CONFLICT WITH ANY OTHER ACFT. ATC'S DUE DILIGENCE AND FLT CREW ACTION PREVENTED ANY FURTHER PROBS. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: RPTR ADVISED THE FMS ALSO HAS A HISTORY OF STARTING A R HAND 360 DEG TURN AT LOLLY INTERSECTION ON THE KINGSTON ARR TO JFK. INITIALLY NON RESPONSIVE; THE MFGR HAS RECENTLY ISSUED A BULLETIN REGARDING THE LOLLY ANOMALY; BUT HAVE YET TO RESPOND TO THE CRI PROB ADDRESSED IN THE RPT. THE STATED THE BULLETIN REGARDING THE LOLLY PROB SEEMS UNRELATED TO THE CRI ANOMALY INASMUCH AS NO WAYPOINTS ARE/WERE DELETED IN THE CRI SCENARIO.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.