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B767-300 flight crew encounters language barrier problems at sbgr resulting in a possible runway incursion incident.
| Attributes | |
| ACN | 691021 |
| Time | |
| Date | 200603 |
| Local Time Of Day | 0001 To 0600 |
| Place | |
| Locale Reference | airport : sbgr.airport |
| State Reference | FO |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B767-300 and 300 ER |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : position and hold |
| Flight Plan | IFR |
| Aircraft 2 | |
| Controlling Facilities | tower : sbgr.tower |
| Make Model Name | Any Unknown or Unlisted Aircraft Manufacturer |
| Flight Phase | descent : approach |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Experience | flight time last 90 days : 150 flight time total : 8400 flight time type : 1814 |
| ASRS Report | 691021 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | incursion : runway other anomaly other |
| Independent Detector | other controllerb |
| Resolutory Action | none taken : anomaly accepted |
| Supplementary | |
| Problem Areas | Airport ATC Human Performance ATC Facility Flight Crew Human Performance |
| Primary Problem | Ambiguous |
Narrative:
While holding short for takeoff on runway 9L; the tower indicated that we should expect an expeditious takeoff clearance (before the flight on final at approximately the FAF). They then cleared us onto hold which I repeated 'cleared onto hold; line up and wait.' I intentionally added the 'line-up and wait' because it is common international terminology only used with the into position and hold clearance; thus reaffirming what she wanted us to do. As we took the runway; we were anticipating an immediate clearance for takeoff; therefore; we did not set the parking brake once into position. However; we continued holding in position for what seemed to be approximately 1 min before the controller told us to clear the runway then quickly amended that and told us to hold our position. At that time; she appeared to be directing the aircraft on final to go around (she spoke to him in portuguese). I confirmed with her in english that; in fact; she was sending him around since we were still in position. In reviewing this situation; the communication disparity points in 2 directions: either her intention was to subsequently clear us for an immediate takeoff as we took the runway and it was never transmitted; or her clearance was to hold short which is not what we heard and 'not' what we read back.
Original NASA ASRS Text
Title: B767-300 FLT CREW ENCOUNTERS LANGUAGE BARRIER PROBS AT SBGR RESULTING IN A POSSIBLE RWY INCURSION INCIDENT.
Narrative: WHILE HOLDING SHORT FOR TKOF ON RWY 9L; THE TWR INDICATED THAT WE SHOULD EXPECT AN EXPEDITIOUS TKOF CLRNC (BEFORE THE FLT ON FINAL AT APPROX THE FAF). THEY THEN CLRED US ONTO HOLD WHICH I REPEATED 'CLRED ONTO HOLD; LINE UP AND WAIT.' I INTENTIONALLY ADDED THE 'LINE-UP AND WAIT' BECAUSE IT IS COMMON INTL TERMINOLOGY ONLY USED WITH THE INTO POS AND HOLD CLRNC; THUS REAFFIRMING WHAT SHE WANTED US TO DO. AS WE TOOK THE RWY; WE WERE ANTICIPATING AN IMMEDIATE CLRNC FOR TKOF; THEREFORE; WE DID NOT SET THE PARKING BRAKE ONCE INTO POS. HOWEVER; WE CONTINUED HOLDING IN POS FOR WHAT SEEMED TO BE APPROX 1 MIN BEFORE THE CTLR TOLD US TO CLR THE RWY THEN QUICKLY AMENDED THAT AND TOLD US TO HOLD OUR POS. AT THAT TIME; SHE APPEARED TO BE DIRECTING THE ACFT ON FINAL TO GO AROUND (SHE SPOKE TO HIM IN PORTUGUESE). I CONFIRMED WITH HER IN ENGLISH THAT; IN FACT; SHE WAS SENDING HIM AROUND SINCE WE WERE STILL IN POS. IN REVIEWING THIS SITUATION; THE COM DISPARITY POINTS IN 2 DIRECTIONS: EITHER HER INTENTION WAS TO SUBSEQUENTLY CLR US FOR AN IMMEDIATE TKOF AS WE TOOK THE RWY AND IT WAS NEVER XMITTED; OR HER CLRNC WAS TO HOLD SHORT WHICH IS NOT WHAT WE HEARD AND 'NOT' WHAT WE READ BACK.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.