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B757-200 flight crew informed all toilets are full to the brim. Learn that ground crews at departure had not drained the holding tank prior to replenishing the fluid.
| Attributes | |
| ACN | 692919 |
| Time | |
| Date | 200604 |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : zdv.artcc |
| State Reference | CO |
| Altitude | msl single value : 36000 |
| Environment | |
| Flight Conditions | VMC |
| Aircraft 1 | |
| Controlling Facilities | artcc : zdv.artcc tower : bos.tower |
| Operator | common carrier : air carrier |
| Make Model Name | B757-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Experience | flight time last 90 days : 210 flight time total : 11000 flight time type : 4500 |
| ASRS Report | 692919 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | aircraft equipment problem : critical cabin event other non adherence : published procedure |
| Independent Detector | other other : 3 |
| Resolutory Action | flight crew : diverted to another airport |
| Supplementary | |
| Problem Areas | Maintenance Human Performance Company Aircraft |
| Primary Problem | Aircraft |
Narrative:
The 'a' flight attendant called the cockpit and said he had a big problem; all the lavatories were full. After contacting dispatch and maintenance and the captain checked the lavatories herself; it was determined the lavatories were all full. Den was decided as the divert airport as we still had 3 hours remaining in the flight. We diverted into denver for full lavatories. It appeared bos svced the lavatories with blue fluid; but did not empty them. On ground in den; we had to wait for a guide man; had to call for lavatory trucks; and had to call for the fueler. No customer service supervisor met the flight.
Original NASA ASRS Text
Title: B757-200 FLT CREW INFORMED ALL TOILETS ARE FULL TO THE BRIM. LEARN THAT GND CREWS AT DEP HAD NOT DRAINED THE HOLDING TANK PRIOR TO REPLENISHING THE FLUID.
Narrative: THE 'A' FLT ATTENDANT CALLED THE COCKPIT AND SAID HE HAD A BIG PROB; ALL THE LAVATORIES WERE FULL. AFTER CONTACTING DISPATCH AND MAINT AND THE CAPT CHKED THE LAVATORIES HERSELF; IT WAS DETERMINED THE LAVATORIES WERE ALL FULL. DEN WAS DECIDED AS THE DIVERT ARPT AS WE STILL HAD 3 HRS REMAINING IN THE FLT. WE DIVERTED INTO DENVER FOR FULL LAVATORIES. IT APPEARED BOS SVCED THE LAVATORIES WITH BLUE FLUID; BUT DID NOT EMPTY THEM. ON GND IN DEN; WE HAD TO WAIT FOR A GUIDE MAN; HAD TO CALL FOR LAVATORY TRUCKS; AND HAD TO CALL FOR THE FUELER. NO CUSTOMER SVC SUPVR MET THE FLT.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.