Narrative:

A 62 yr old female passenger reported feeling dizzy; weak; cold; and seeing spots. The flight attendants administered oxygen; called for medical assistance and asked us to call medical. A nurse responded to help the flight attendants. The blood pressure cuff was taken from the medical kit. The passenger's blood pressure was low. The nurse asked that the defibrillator be readied. The medical doctor recommended giving the passenger a cold drink. The medical doctor seemed in a hurry and the first officer hung up with him before all the information was passed. A little later the flight attendants asked for the iv equipment out of the medical kit. They said an emt volunteered to help and could administer the iv. Medical was called again. He acknowledged the passenger's blood pressure was very low and asked us to keep him advised. He said an ambulance was called to meet us in ZZZ. I thought the request for the iv was unusual. I asked the flight attendant where the medic worked or if he had shown her any identify. After I asked; the flight attendant asked the medic where he worked and if he had any identify. He said he was not licensed and decided not to do the iv. The nurse said she would not administer the iv. The passenger had by this time consumed 2 glasses of cold liquid and felt better. Before landing; the passenger's husband asked that the ambulance be canceled. This was relayed to station. The airport paramedics met the aircraft and the passenger walked off to meet with them. The flight attendants were professional and did an excellent job. Safety lessons: I think we need headsets for the flight attendants to use to work directly with medical. I think passenger who help should at least be asked for proof of their credentials and their names; addresses and phone numbers written down.

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Original NASA ASRS Text

Title: ILL PAX ABOARD B737-700 ASSISTED BY CABIN ATTENDANTS AND NURSE PAX.

Narrative: A 62 YR OLD FEMALE PAX RPTED FEELING DIZZY; WEAK; COLD; AND SEEING SPOTS. THE FLT ATTENDANTS ADMINISTERED OXYGEN; CALLED FOR MEDICAL ASSISTANCE AND ASKED US TO CALL MEDICAL. A NURSE RESPONDED TO HELP THE FLT ATTENDANTS. THE BLOOD PRESSURE CUFF WAS TAKEN FROM THE MEDICAL KIT. THE PAX'S BLOOD PRESSURE WAS LOW. THE NURSE ASKED THAT THE DEFIBRILLATOR BE READIED. THE MEDICAL DOCTOR RECOMMENDED GIVING THE PAX A COLD DRINK. THE MEDICAL DOCTOR SEEMED IN A HURRY AND THE FO HUNG UP WITH HIM BEFORE ALL THE INFO WAS PASSED. A LITTLE LATER THE FLT ATTENDANTS ASKED FOR THE IV EQUIP OUT OF THE MEDICAL KIT. THEY SAID AN EMT VOLUNTEERED TO HELP AND COULD ADMINISTER THE IV. MEDICAL WAS CALLED AGAIN. HE ACKNOWLEDGED THE PAX'S BLOOD PRESSURE WAS VERY LOW AND ASKED US TO KEEP HIM ADVISED. HE SAID AN AMBULANCE WAS CALLED TO MEET US IN ZZZ. I THOUGHT THE REQUEST FOR THE IV WAS UNUSUAL. I ASKED THE FLT ATTENDANT WHERE THE MEDIC WORKED OR IF HE HAD SHOWN HER ANY IDENT. AFTER I ASKED; THE FLT ATTENDANT ASKED THE MEDIC WHERE HE WORKED AND IF HE HAD ANY IDENT. HE SAID HE WAS NOT LICENSED AND DECIDED NOT TO DO THE IV. THE NURSE SAID SHE WOULD NOT ADMINISTER THE IV. THE PAX HAD BY THIS TIME CONSUMED 2 GLASSES OF COLD LIQUID AND FELT BETTER. BEFORE LNDG; THE PAX'S HUSBAND ASKED THAT THE AMBULANCE BE CANCELED. THIS WAS RELAYED TO STATION. THE ARPT PARAMEDICS MET THE ACFT AND THE PAX WALKED OFF TO MEET WITH THEM. THE FLT ATTENDANTS WERE PROFESSIONAL AND DID AN EXCELLENT JOB. SAFETY LESSONS: I THINK WE NEED HEADSETS FOR THE FLT ATTENDANTS TO USE TO WORK DIRECTLY WITH MEDICAL. I THINK PAX WHO HELP SHOULD AT LEAST BE ASKED FOR PROOF OF THEIR CREDENTIALS AND THEIR NAMES; ADDRESSES AND PHONE NUMBERS WRITTEN DOWN.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.