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Cabin attendants aboard A319 encounter faulty audio on the passenger safety briefing. Unable to advise flight crew prior to takeoff.
| Attributes | |
| ACN | 697884 |
| Time | |
| Date | 200604 |
| Local Time Of Day | 0001 To 0600 |
| Place | |
| Locale Reference | airport : ord.airport |
| State Reference | IL |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | A319 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified |
| ASRS Report | 697884 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified |
| ASRS Report | 697885 |
| Events | |
| Anomaly | aircraft equipment problem : less severe non adherence : far non adherence : company policies |
| Independent Detector | other other : 1 |
| Resolutory Action | none taken : anomaly accepted none taken : insufficient time |
| Supplementary | |
| Problem Areas | Aircraft Cabin Crew Human Performance |
| Primary Problem | Aircraft |
Narrative:
During preflight inspection; safety video cued tested and was operating. However; audio was not audible during safety demonstration for passenger. When I advised the crew to prepare for a live demonstration; the cockpit announced for the flight attendants to prepare for takeoff. After takeoff; I attempted to show the safety video again and still no audio over the PA but the tape was playing. An announcement was made for passenger to look over the safety information card located in their seat pocket and to ask flight attendants if they had any safety questions or concerns.
Original NASA ASRS Text
Title: CABIN ATTENDANTS ABOARD A319 ENCOUNTER FAULTY AUDIO ON THE PAX SAFETY BRIEFING. UNABLE TO ADVISE FLT CREW PRIOR TO TKOF.
Narrative: DURING PREFLT INSPECTION; SAFETY VIDEO CUED TESTED AND WAS OPERATING. HOWEVER; AUDIO WAS NOT AUDIBLE DURING SAFETY DEMO FOR PAX. WHEN I ADVISED THE CREW TO PREPARE FOR A LIVE DEMO; THE COCKPIT ANNOUNCED FOR THE FLT ATTENDANTS TO PREPARE FOR TKOF. AFTER TKOF; I ATTEMPTED TO SHOW THE SAFETY VIDEO AGAIN AND STILL NO AUDIO OVER THE PA BUT THE TAPE WAS PLAYING. AN ANNOUNCEMENT WAS MADE FOR PAX TO LOOK OVER THE SAFETY INFO CARD LOCATED IN THEIR SEAT POCKET AND TO ASK FLT ATTENDANTS IF THEY HAD ANY SAFETY QUESTIONS OR CONCERNS.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.