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B767 technicians report when making checks where no service is required they are being signed off with 'na.' company advises technicians not applicable signoff unacceptable.
| Attributes | |
| ACN | 698486 |
| Time | |
| Date | 200605 |
| Local Time Of Day | 0001 To 0600 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B767 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : maintenance |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| ASRS Report | 698486 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| ASRS Report | 697688 |
| Events | |
| Anomaly | aircraft equipment problem : critical maintenance problem : improper documentation non adherence : far non adherence : published procedure |
| Independent Detector | other other : 4 |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other other |
| Factors | |
| Maintenance | contributing factor : manuals contributing factor : work cards performance deficiency : scheduled maintenance performance deficiency : testing performance deficiency : non compliance with legal requirements performance deficiency : inspection |
| Supplementary | |
| Problem Areas | Chart Or Publication Maintenance Human Performance Aircraft |
| Primary Problem | Maintenance Human Performance |
Narrative:
I accomplished special item check card with 'na' on 4 and 5 items checking the APU filters (ok); and fuel filter; delta 'P' indicators. As the indicators were not popped; and not required to change this filters that I na'ed these steps. I will not na the blocks in the future. As many's the indicators are checked first. Card needs to be revised. The card should be revised to have individually to sign for each step accomplished. 3 signatures should be required instead of just one. Supplemental information from acn 697688: work cards change periodically without input from our quality assurance department notification or experienced technical input.
Original NASA ASRS Text
Title: B767 TECHNICIANS RPT WHEN MAKING CHKS WHERE NO SVC IS REQUIRED THEY ARE BEING SIGNED OFF WITH 'NA.' COMPANY ADVISES TECHNICIANS NOT APPLICABLE SIGNOFF UNACCEPTABLE.
Narrative: I ACCOMPLISHED SPECIAL ITEM CHK CARD WITH 'NA' ON 4 AND 5 ITEMS CHKING THE APU FILTERS (OK); AND FUEL FILTER; DELTA 'P' INDICATORS. AS THE INDICATORS WERE NOT POPPED; AND NOT REQUIRED TO CHANGE THIS FILTERS THAT I NA'ED THESE STEPS. I WILL NOT NA THE BLOCKS IN THE FUTURE. AS MANY'S THE INDICATORS ARE CHKED FIRST. CARD NEEDS TO BE REVISED. THE CARD SHOULD BE REVISED TO HAVE INDIVIDUALLY TO SIGN FOR EACH STEP ACCOMPLISHED. 3 SIGNATURES SHOULD BE REQUIRED INSTEAD OF JUST ONE. SUPPLEMENTAL INFO FROM ACN 697688: WORK CARDS CHANGE PERIODICALLY WITHOUT INPUT FROM OUR QUALITY ASSURANCE DEPT NOTIFICATION OR EXPERIENCED TECHNICAL INPUT.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.